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Support Software That Lets your Team Work Together!
TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing internal support. In short, we help companies excel at managing their customer support communications through the channel most comfortable to them - Phone, web, e-mail or chat.
TeamSupport also helps companies break down departmental silos. Customer Support, Product Development, Product Management and various IT teams can easily share data across the enterprise. This keeps everyone in the loop - including the customer base - and dramatically increases customer satisfaction.
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Customer Portal
Enables your customers to have control over their support experience. |
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Team Collaboration
Define functional areas of your operation and easily share data. |
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Integration
Fully integrated with email, popular CRM's and Powerful API. |
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Live Chat
Chat with your customers, resolve their issues quickly and keep them happy! |
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Advanced Ticket Management
Create any type of ticket (Issues, Problems, Incidents, Tasks, Projects, RMA, etc). |
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Case Studies
Read how existing customers are benefiting from TeamSupport. |
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Our Customers Say |
Some of Our Clients |
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"We have finally regained control of the customer support process."
- Quin Gregor, COO
Strategic Data Retention LLC |
"TeamSupport is very focused on support, defect tracking and feature management. Plus, it's intuitive and easy to use, both for us and our customers."
- Bob Stephens
Integrated Clinical Systems, Inc. |
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