• IMPROVED TEAMWORK.

    TeamSupport helps colleagues work together more effectively, within groups and across departments, to solve customer issues.

    Learn More >

  • ENHANCED COLLABORATION.

    Collaborate with your team and solve problems more effectively, including through our unique Water Cooler internal social media platform.

  • SUPERIOR COMMUNICATION.

    Communicate with customers, and your team, more effectively by centralizing phone, e-mail, chat and social media messages.

  • HAPPY, SATISFIED CUSTOMERS.

    TeamSupport helps ease the burden on your Help Desk so you can respond to customers faster, solve their problems better, and increase customer satisfaction.

With TeamSupport, your teams will communicate and collaborate better, issues will be resolved faster – and your customers will be much happier!

Try it free for 2 weeks and experience true customer success!

Blog

Customer Service That Keeps You Coming Back

This past week we took the family to Orlando and had a great time.  We've been doing this trip...

- May 20, 2013 - All Posts

News

TeamSupport Snares Gold in Network Product Guide’s 2013 Hot Products Competition

The cloud-based help desk software is singled out as one of the best IT products and services of...

- May 8, 2013 - All Posts

Cases

Case Study: A Fortune 500 technology firm processes nearly 7,000 tickets and eliminates unauthorized calls

Learn why a Fortune 500 technology firm relies on TeamSupport.com to facilitate its help desk...

- March 24, 2013 - All Posts

  • "After years of struggling with a sub-par internal tool for tracking customer issues, we have been nothing but pleased since implementing the Team Support solution!  It has definitely surpassed my expectations and their customer support is aligned perfectly with our philosophy, which makes the customer experience beyond satisfactory!"

    Veronica L. Wooten, President & COO
    SunTell

  • "Incorporating Team Support as a customer service tool in our business has really maximized the overall efficiency of our team and working our clients."

    Chris H.
    Fusion Capital Management

  • "I've used lots of different ticketing tools and I can say hands down that TeamSupport is the best I've used. If you're looking for quick and easy setup, flexibility and overall ease of use for support reps TeamSupport is for you."

    Sean Wilson
    PrintFleet Inc

  • "TeamSupport is easy. We can create different tickets for different issues, providing customized views for the customer service representative. And if someone wants to add a field, we can do it ourselves in minutes."

    Kim Bishop
    GridPoint

  • "TeamSupport is flexible. Our customer support needs may not match the needs of other companies. We were able to customize it to match the way we process a ticket as it goes through."

      Bob Stephens
    Integrated Clinical Systems

  • "As a rapidly growing software company, we needed a tool that would integrate into our internal applications and provide a collaborative view of customer issues. Because of TeamSupport, response times are faster and our customers receive significantly improved service."

     Susan Cushman
    Axceler

  • "TeamSupport helped us reduce duplication from using multiple systems. What once took 30 minutes has been reduced down to 5 minutes!"

    Sean Chambers
    Wren Solutions

  • "Delight your customers with excellent service using TeamSupport - it's customer support software done right!"

    Eric Pita
    ClinicSource

  • "TeamSupport has proved to be a must have tool for our support team, as it enabled us to better serve our customers and have great control over what is being done and how. Our customers also loved it for being able to follow their support cases online or via e-mail, whichever suits them more."

    Edson Lucas Carlotti
    Technology & Professional Services Director
    LEADCOMM