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Support Software That Lets your Team Work Together!
TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing internal support. In short, we help companies excel at managing their customer support communications through the channel most comfortable to them - telephone, web, e-mail or chat - all from the cloud.
TeamSupport also helps companies break down departmental silos. Customer Support, Product Development, Product Management and various IT teams can easily share data across the enterprise. This keeps everyone in the loop - including the customer base - and dramatically increases customer satisfaction.
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 Customer Portal
Enables your customers to have control over their support experience. |
Team Collaboration
Define functional areas of your operation and easily share data. |
Integration
Fully integrated with email, popular CRM's and Powerful API. |
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Live Chat
Chat with your customers, resolve their issues quickly and keep them happy! |
Advanced Ticket Management
Create any type of ticket (Issues, Problems, Incidents, Tasks, Projects, RMA, etc). |
Case Studies
Read how existing customers are benefiting from TeamSupport. |
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Featured |
Our Customers Say |
Some of Our Clients |
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TeamSupport has "...automated so much work that we're able to spend more quality time engaging our end-users – we easily save 15 hours a week per person!"
- Robert Baldwin
CoverMyMeds.com
"TeamSupport is very focused on support, defect tracking and feature management. Plus, it's intuitive and easy to use, both for us and our customers."
- Bob Stephens
Integrated Clinical Systems, Inc. |
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Customer Support Software to Improve the Efficiency of Your Team
Are you searching for effective customer support software to make it easier for your team to work together? At TeamSupport, you'll find a plethora of support desk software and help desk support software solutions that will simplify operations so you can focus on customer interactions and efficiency. Now is the time to take your business to the next level and TeamSupport has the help desk web-based solution that can help. With our help, your business will become a well-oiled machine! Find out which of our helpdesk support software features will improve your business the most.
TeamSupport Customer Support Software Features:
- A Customer Portal—Self service solutions and database, which includes web conversations, contacts database, ticket submission portal, and more.
- Live Chat—Effective communication tool that gives you the power to connect with customers when they need advanced resolution.
- Team Collaboration—Wiki, water cooler, user groups, and much more to ensure your team is in constant contact for improved efficiency and communication.
- Full Integration—Customer relationship management integration, source control integration, application programming interface, and much more.
- Relevant Case Studies—Find out how other businesses have benefitted from our array of products and services.
- Advanced Solutions for Ticket Management—Various custom ticket types, attachments, ticket queue, family tickets, email integration, custom workflow, and more.
- And Much More
At TeamSupport, you'll find advanced solutions to your help desk support software needs. Find out how we can improve your business today.
Help Desk—Web Based Solutions that Really Work
When you're ready to discover the difference a robust, multi-channel customer support software system can make, we're eager to assist. Like no other support desk software, TeamSupport offers you a fully web-based help desk solution. That allows you constant access to the latest technologies in the field along with easy communications and many other benefits. Cloud computing is the wave of the future—now is the time to approach help desk software in the most advanced way. We are here to take your efficiency to the next level so your entire team can work together to resolve customer issues and reach the best level of productivity possible. With our help, you will find the best helpdesk support software on the market. Now is the time to take your company to the next level with TeamSupport customer support software.
Discover the TeamSupport Difference Today
Now that you've found us, you're one step closer to a higher level of efficiency. WE offer you an array of support desk software solutions to meet all of your business needs. When you're ready to get started, our team of help desk support software experts is eager to assist. From start to finish, we are committed to helping you find the best way to approach efficiency for your help desk. Web based solutions are the wave of the future. Isn't it time to bring your business into the future? Contact us today at sales@teamsupport.com for more information.
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