Tag Your Tickets
We are happy to announce the ability to tag your tickets in TeamSupport!
A tag is a keyword which describes all or part of a ticket. Think of it like a category, but smaller in scope. A ticket may have several tags, many of which relate to it only peripherally.
Tags can be created on-the-fly, by simply typing them into the tag field on the ticket form. You can also view all of your tags and sort them in an instant.
Here is what the tag section looks like:
You can read a little more about tagging on the help site here. We hope you find this feature as useful as we have. Happy tagging!
