Bug Tracker
$20/mo/user
For Developers, QA and Product Management teams.You can clearly separate and track bugs and feature requests associated with your products. You can also define your products and versions and identify the state of your products such as alpha, beta and production.
- Includes integrated product and version database.
- In addition, create and customize any type of ticket. We Include a few defaults to help you get started and can be used "as is" or modified to fit your needs.
- Option to add-on Customer Chat for $15 per user per month.
Linking Developers with QA
Quickly pass tickets back and forth from development to QA and maintain a tight connection between these teams. By allowing you to customize ticket status, as tickets pass around the teams, they will know the current state of the ticket. Is it ready for QA? Did it pass or fail QA? Is it ready to be deployed? And so on.
Pave The Roadmap
Know what version a bug or feature was identified in and also track the version these were resolved in. This is a very simple approach to knowing what was reported and resolved in each version. Create a custom report to show you very specific information to help determine your roadmap.
Source Control and Tickets
Integration with Source Control is a powerful feature in TeamSupport. As you make commits, those can be posted within the specific ticket you are working on for solid data consolidation. A simple link is inserted into the ticket allowing for quick reference at anytime. You will no longer need to look in multiple places. Simply look up the product, version or even ticket and quickly locate the information you need.
One of the best ways to learn about a new technology like TeamSupport is to attend a live one on one web demo. Our team is ready when you are to not only go over our solution, but also answer any questions that pertain to your specific operation. Send us an email or give us a call (800.596.2820) and we will take it from there.
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