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USER GROUPS
It is not uncommon for organizations to use separate applications to mange various issues, tasks, projects, etc. With TeamSupport, everyone can be on the same page with ease. You can define the functional areas of your organization and assign users to any group you desire. Tickets may be assigned to specific users as well as a group to allow all members of the group quick access for review. This allows tickets to be associated with the group and/or individual who is responsible for them while maintaining visibility of the issue for the entire team. |
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