B2B Customer Support Solutions For Customer-Centered Businesses

TeamSupport is comprehensive software solution that manages the entire post-sale customer experience, resulting in revenue growth, reduced churn, and higher customer satisfaction.

Support

Step away from mere incident management and into a B2B support ticketing system that enables proactive action.

Explore Support

Messaging & Live Chat

Use our live chat software to engage in deep conversations - where and when customers prefer.

Explore Messaging & Live Chat

Success

Gain a broad perspective into customer health to further opportunities for growth and a lower churn rate.

Explore Success

 

Analytics

Utilize an in-depth reporting dashboard to gain broad insight into your customer service analytics. 

Explore Insights

Why TeamSupport?

Our business-to-business customer service product suite is built differently. With customers at the foundation of everything we do, we created customer support solutions that make it easier for businesses to operate in a customer-centric mindset. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.

TeamSupport’s suite of proactive customer service software allows you to prioritize your customers by truly knowing who they are, effectively supporting them, and growing with them.

Our B2B customer service system helps make happier customers - which leads to more revenue for your business.

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Built for B2B

We hear you. As a B2B organization, you’re under a unique set of challenges - our product suite is specifically scaled to handle lower volume, higher complexity issues while emphasizing collaboration with customer stakeholders.

Customer-First Support

It all starts with the customer. We’re committed to empowering you to have stronger, more powerful relationships with your customers. Our customer service solutions emphasize the true value of customer-centricity through painless software.

 

Complete Post-Sale Solution

The customer experience goes far beyond the sale. We provide you with the tools you need to effectively manage and engage with your customers throughout their entire experience - in order to grow with them.

The SLA Contract Template You Need

Managing customer Service Level Agreements (SLAs) can be a challenge. So, not only do we offer some of the most highly-rated SLA management tools, but we take things one step further by providing you with a ready-to-go SLA contract template. 

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TRUSTED BY THE WORLD’S LEADING COMPANIES

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Light Years Ahead of the Competition

TeamSupport does more than effective ticket management; it provides an omnichannel experience that facilitates internal team collaboration and streamlines customer support efforts, allowing teams to consistently deliver an exceptional customer experience. These qualities make our solution one of the top customer service platforms available today. 

  • Purpose-Built for B2B
  • Ticketing Tool
  • Customer Success Management
  • Powerful Integrations
  • Self-Service Options
  • Chat Software