B2B Customer Support Made Simple

TeamSupport is a full product suite of customer service software that empowers you to be customer-centric, naturally.

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Support

Step away from mere incident management and into a B2B support ticketing system that enables proactive action.

Explore Support

Messaging & Live Chat

Use our live chat software to engage in deep conversations - where and when customers prefer.

Explore Messaging & Live Chat

Success

Gain a broad perspective into customer health to further opportunities for growth and a lower churn rate.

Explore Success

 

Analytics

Utilize an in-depth reporting dashboard to gain broad insight into your customer service analytics. 

Explore Insights

Why TeamSupport?

Our product suite is built differently. With customers at the foundation of everything we do, we created a customer support platform that makes it easier for businesses to operate in a customer-centric mindset. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.

TeamSupport’s suite of proactive customer service software allows you to prioritize your
customers by truly knowing who they are, effectively supporting them, and growing with them.

Our system helps make happier customers - which leads to more revenue for your business.

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Built for B2B

We hear you. As a B2B organization, you’re under a unique set of challenges - our product suite is specifically scaled to handle lower volume, higher complexity issues while emphasizing collaboration with customer stakeholders.

Customer-First Support

It all starts with the customer. We’re committed to empowering you to have stronger, more powerful relationships with your customers. Our tools emphasize the true value of customer-centricity through painless software.

 

Complete Post-Sale Solution

The customer experience goes far beyond the sale. We provide you with the tools you need to effectively manage and engage with your customers throughout their entire experience - in order to grow with them.

The SLA Contract Template You Need

Managing customer Service Level Agreements (SLAs) can be a challenge. So, not only do we offer some of the most highly-rated SLA management tools, but we take things one step further by providing you with a ready-to-go SLA contract template. 

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TRUSTED BY THE WORLD’S LEADING COMPANIES

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Light Years Ahead of the Competition

TeamSupport does more than effective ticket management; it provides an omnichannel experience that facilitates internal team collaboration and streamlines customer support efforts, allowing teams to consistently deliver an exceptional customer experience.

  • Purpose-Built for B2B
  • Ticketing Tool
  • Customer Success Management
  • Powerful Integrations
  • Self-Service Options
  • Chat Software