B2B Customer Support Made Simple
TeamSupport is a full product suite of customer support software that empowers you to be customer-centric, naturally.
Customer Support
Our industry-leading customer support software empowers SaaS companies to reduce churn and increase NPS scores by promptly resolving tickets and easily collaborating with multiple departments to provide a level of support that creates customers for life.
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Customer Success
Our one-of-a-kind customer success tool allows your customer relationships to grow along with your revenue. Easily monitor, automate and streamline your customer lifecycle. Create more upsell opportunities, and reduce the risk of churn with proactive alerts.
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Data & Analytics
Go beyond the surface of reviews and NPS scores into a deep dive of data to help you truly know your customer. Our dynamic analytics solution provides an at-a-glance view of your customer’s health, your agent productivity and your company resolution time.
Engagement
The live chat tool that uses the power of conversation to nurture relationships, engage customers, and deliver world-class customer experiences. Easily deliver personalized chat experiences, automate critical interactions and maximize customer lifetime value.
Why TeamSupport?
Our product suite is built differently. With customers at the foundation of everything we do, we created a customer support platform that makes it easier for businesses to operate in a customer-centric mindset. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.
TeamSupport’s suite of proactive customer service software allows you to prioritize your
customers by truly knowing who they are, effectively supporting them, and growing with them.
Our system helps make happier customers - which leads to more revenue for your business.
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Built for B2B
We hear you. As a B2B organization, you’re under a unique set of challenges - our product suite is specifically scaled to handle lower volume, higher complexity issues while emphasizing collaboration with customer stakeholders.
Customer-First Support
It all starts with the customer. We’re committed to empowering you to have stronger, more powerful relationships with your customers. Our tools emphasize the true value of customer-centricity through painless software.
Complete Post-Sale Solution
The customer experience goes far beyond the sale. We provide you with the tools you need to effectively manage and engage with your customers throughout their entire experience - in order to grow with them.
Your complete guide
The B2B Customer-Centricity Crash Course
Explore our newest eBook to make more customer-centric decisions, improve your customer support team operations, reduce your churn rate, and most importantly, build customers for life.
