Step away from mere incident management and into a B2B support ticketing system that enables proactive action.
Use our live chat software to engage in deep conversations - where and when customers prefer.
Gain a broad perspective into customer health to further opportunities for growth and a lower churn rate.
Utilize an in-depth reporting dashboard to gain broad insight into your customer service analytics.
Our product suite is built differently. With customers at the foundation of everything we do, we created a customer support platform that makes it easier for businesses to operate in a customer-centric mindset. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.
TeamSupport’s suite of proactive customer service software allows you to prioritize your
customers by truly knowing who they are, effectively supporting them, and growing with them.
Our system helps make happier customers - which leads to more revenue for your business.
We hear you. As a B2B organization, you’re under a unique set of challenges - our product suite is specifically scaled to handle lower volume, higher complexity issues while emphasizing collaboration with customer stakeholders.
It all starts with the customer. We’re committed to empowering you to have stronger, more powerful relationships with your customers. Our tools emphasize the true value of customer-centricity through painless software.
The customer experience goes far beyond the sale. We provide you with the tools you need to effectively manage and engage with your customers throughout their entire experience - in order to grow with them.
Managing customer Service Level Agreements (SLAs) can be a challenge. So, not only do we offer some of the most highly-rated SLA management tools, but we take things one step further by providing you with a ready-to-go SLA contract template.
TeamSupport does more than effective ticket management; it provides an omnichannel experience that facilitates internal team collaboration and streamlines customer support efforts, allowing teams to consistently deliver an exceptional customer experience.