B2B Customer Support Made Simple

TeamSupport is a full suite of customer support software that empowers you to be customer-centric, naturally.

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Support

Step away from mere incident management and into a B2B support platform that enables proactive action.

Explore Support

Success

Gain a broad perspective into your customers’ happiness to further opportunities for growth and expansion

Explore Success

 

Messaging & Live Chat

Meet your customers where they are by engaging in deeper conversations across channels.

Explore Messaging & Live Chat

Analytics

Transform your customer interaction data into opportunities to optimize your processes and operations.

Explore Insights

Keep your customers at the center of everything you do with our powerful suite of products.

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Customer Support

Our industry-leading customer support software empowers SaaS companies to reduce churn and increase NPS scores by promptly resolving tickets and easily collaborating with multiple departments to provide a level of support that creates customers for life.  

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Customer Success

Our one-of-a-kind customer success tool allows your customer relationships to grow along with your revenue. Easily monitor, automate and streamline your customer lifecycle. Create more upsell opportunities, and reduce the risk of churn with proactive alerts.

Explore TeamSuccess

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Data & Analytics

Go beyond the surface of reviews and NPS scores into a deep dive of data to help you truly know your customer. Our dynamic analytics solution provides an at-a-glance view of your customer’s health, your agent productivity and your company resolution time.

Explore TeamInsights

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Engagement

The live chat tool that uses the power of conversation to nurture relationships, engage customers, and deliver world-class customer experiences. Easily deliver personalized chat experiences, automate critical interactions and maximize customer lifetime value.

Explore SnapEngage

Why TeamSupport?

Our products are built differently. With customers at the foundation of everything we do, we created an all-in-one platform that makes it easier for businesses to adopt customer-centric practices. Say goodbye to siloed systems, fragmented customer data, and reactive customer service.

TeamSupport’s suite of proactive customer service software allows you to prioritize your
customers by truly knowing who they are, effectively supporting them, and growing with them.

Our system helps make happier customers - which leads to more revenue for your business.

 

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Built for B2B

We hear you. As a B2B organization, you’re under a unique set of challenges - our suite of products are specifically scaled to handle lower volume, higher complexity issues while emphasizing collaboration with customer stakeholders.

Customer-Focused Support

It all starts with the customer. We’re committed to empowering you to have stronger, more powerful relationships with your customers. Our tools emphasize the true value of customer-centricity through painless software.

 

Complete Post-Sale Solution

The customer experience goes far beyond the sale. We provide you with the tools you need to effectively manage and engage with your customers throughout their entire experience - in order to grow with them.

Your complete guide

The B2B Customer-Centricity Crash Course

Explore our newest eBook to make more customer-centric decisions, improve your customer support team operations, reduce your churn rate, and most importantly, build customers for life.

Customer-Centricity Crash Course eBook

TRUSTED BY THE WORLD’S LEADING COMPANIES

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Light Years Ahead of the Competition

TeamSupport does more than effective ticket management; it provides an omnichannel experience that facilitates internal team collaboration and streamlines customer support issues, allowing teams to consistently deliver exceptional service.

  • Purpose-Built for B2B
  • Ticket Management
  • Customer Management
  • Integrations with Software You Already Use
  • Customer Self Service Portal
  • ... and So Much More!