Webinar:

5 Tips for Modernizing Your Support Organization

 

 

TeamSupport's CEO Robert Johnson hosts this roundtable discussion with Ron Runyon of F5 Networks, Tom Sweeny of ServiceXRG, and Francoise Tourniaire, Customer Support Consultant, to explore how you can modernize your customer support organization today.

*Part of the 'Customer Support Technology for Customer Success' Series Co-Presented by TeamSupport and the Association of Support Professionals

Get the Recording

By clicking above you agree to our Terms of Service & Privacy Policy

 

Your contact information, including email, may be shared with the sponsors of this event for the purpose of following up on your interests.

 

This is the sixth in our series of support-related webinars co-presented by the Association of Support Professionals (ASP) and TeamSupport customer support software. 

 

Ron Runyon
Ron Runyon
VP Support Services, F5 Networks

 

Experienced managing nearly every aspect of customer-facing functions as well as tool-development and product QA testing, Ron is currently engaged in modernizing systems and practices for the Support Services organization at F5, including the core support platform, introducing next generation tools, and streamlining business practices. 

sweeny-servicexrg
Tom Sweeny
Founder and CEO, Service X

 

A noted expert in IT Services, Support and Customer Success, Sweeny writes extensively about service industry trends and best practices and helps leading companies develop and execute service strategies that strengthen customer relationships and optimize financial performance. Sweeny was also key in establishing the research and consulting business unit for what is now the TSIA.

asp-teamsupport