Zoho-Desk-alternative
TEAMSUPPORT VS. ZOHO DESK

A Zoho Desk alternative for B2B customer support

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Looking for a Zoho Desk alternative? TeamSupport help desk software is better for B2B.

Quality of support
Ease of doing business
Average contract term
Average user adoption
User base
Is the product headed in the right direction?
User, role, and access management
Ease of admin
Ease of setup
Customer and contacts database
Ticket creation user experience
Ticket response user experience
Attachments and screencasts
Product and version tracking
Workflow
TeamSupport
Quality of support
90%
Ease of doing business
94%
Average contract term
10 months
Average user adoption
81%
User base
Mostly mid-market and enterprise
Is the product headed in the right direction?
92% yes
User, role, and access management
89%
Ease of admin
90%
Ease of setup
86%
Customer and contacts database
88%
Ticket creation user experience
91%
Ticket response user experience
90%
Attachments and screencasts
88%
Product and version tracking
88%
Workflow
87%
Zoho Desk
Quality of support
85%
Ease of doing business
87%
Average contract term
3 months
Average user adoption
55%
User base
Mostly small business
Is the product headed in the right direction?
86% yes
User, role, and access management
87%
Ease of admin
85%
Ease of setup
84%
Customer and contacts database
86%
Ticket creation user experience
89%
Ticket response user experience
87%
Attachments and screencasts
86%
Product and version tracking
86%
Workflow
85%
All satisfaction statistics based on user ratings from G2 Grid® Report for Help Desk | Fall 2019
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Do your research.

The G2 Grid® Report for Help Desk compares popular help desk and customer support software options based on real user reviews. Take a look and see how TeamSupport stacks up to the competition.

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TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.

Craig Morrison
Cayenta

TeamSupport has acquired a fabulous team that actually cares and listens to its clients.

Heather Mueller
Jackrabbit Technologies, Inc.

With past experience in other support applications, TeamSupport is by far the best helpdesk application on the market.

Devin Wolfenberger
INdigital Telecom
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See why TeamSupport is a better-rated alternative to Zoho Desk.

Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service.

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