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AI-Powered Tools
Flexible & Customizable
Simple, Intuitive UI
AI-Powered Help Desk Software
Improve agent productivity and save up to 15% of their time each week.
Intelligent Automation
Automate repetitive processes to streamline agent workflows, enhance customer experiences, and uncover business insights.
Seamless Collaboration
Break down team silos and see all customer touchpoints, from sales to support to product, in one shared view.
Flexible, custom workflows
Configure behavior, communication, and escalation based on unique account needs.
Meet the helpdesk software trusted by 1,200+ support teams
Our help desk is different.
TeamSupport is tailor made to build stronger B2B customer relationships. We go beyond ticketing with features like the Customer Distress Index, AI-powered automation, and account-level insights that help you spot and resolve issues before they snowball.
We make collaboration effortless, integrating with familiar tools and giving you the flexibility to customize workflows. The result: faster resolutions, stronger customer relationships, and a help desk that drives real value.
“TeamSupport is critical to our company’s success”As someone who is deeply involved in cloud operations, I've had a great experience with TeamSupport. Its ticketing system is particularly outstanding, allowing us to work closely with customer queries. The centralized tracking is what I like best about it, which makes teamwork more effective. Then the interface is pretty intuitive, and of course the analytics feature plays a huge role in active support strategies.
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“Perfect for Support”We love the custom fields to track tickets, the automation rules to get tickets to the right people, and the intuitive reporting.
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“TeamSupport provides an effective way of creating and following up on customer queries”TeamSupport's ease of handling customer tickets and smooth intermingling with inventory management capabilities is outstanding. Our admin team found navigating through the support centre very easy and the informative webinars provided by TeamSupport made our onboarding process a lot smoother. This really fast-tracked us.
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“TeamSupport makes customer support easier”TeamSupport's ease of handling customer tickets and smooth intermingling with inventory management capabilities is outstanding. Our admin team found navigating through the support centre very easy and the informative webinars provided by TeamSupport made our onboarding process a lot smoother. This really fast-tracked us.
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