Drive better customer interactions with AI
Prevent issues from arising with AI ticket deflection, solve problems faster with knowledge base integrations, and predict customer risks and opportunities with summarized account-level insights. No knowledge base? No problem: our AI agents can train on your tickets instead.
AI Co-Pilot
Help your small team deliver excellent support at scale with suggested solutions, automated summaries, generative responses, and more.
Self-Help
TeamSupport AI automatically generates knowledge base articles so you can help customers find faster resolutions and save agents time to handle more complex issues.
Prioritization
TeamSupport automatically determines which bugs and features should be addressed first based on key data points related to your customer and your software.
Integrations
We integrate with developer applications like Jira and Azure DevOps, so you can easily send bugs and requests straight to your engineering team.
Get a 360-degree view of your customers
Unlike other applications, TeamSupport goes beyond basic support ticket management. We turn conversations into a holistic view of your customer relationships, helping you understand how well your software product is being adopted. TeamSupport is a low-cost AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account, no integrations or separate products needed.
When you create happy customers, you’re creating more lifelong customers.
