Success Story

AlienVault Experiences 80% Growth with TeamSupport's Messaging & Live Chat

AlienVault needed a live chat solution to increase sales and their customer base. 

AlienVault began experimenting with live chat as part of their overall strategy to increase sales and their customer base.

They needed a solution that integrated seamlessly with Salesforce, had an intuitive UI for agents and provided robust analytics and reporting capabilities to prove the ROI of their chat program.

AlienVault switched to TeamSupport’s Messaging & Live Chat after experimenting with another chat provider that wasn’t meeting their needs. Shortly after implementing Messaging & Live Chat, AlienVault started to see immediate results, improving their chat-to-opportunity conversion rate to 46% (on average) with 80% growth quarter-over-quarter.

Messaging & Live Chat Solutions
Empower your support and success teams.