Tasks and Reminders in TeamSupport are a great way to manage group projects, complete small tasks, and help nurture the customer relationship.
Better understand how custom fields can be used within TeamSupport to improve the information your support team has at their fingertips to work with customers.
Learn all about ticket automation and how TeamSupport customers leverage its seemingly limitless capabilities to work smarter and more efficiently.
Understand how CDI (Customer Distress Index), Sentiment, and Reviews can improve your customer relationships! These features provide great customer intelligence and feedback for your business.
Understand how Activities within TeamSupport can streamline information and increase efficiency for the broader team.
The wiki is a great solution within TeamSupport to improve collaboration and unify information for customers! It compliments knowledge base content very well.
By leveraging the knowledge base capabilities within TeamSupport, it's easy to share vital information with both customers and internal employees. It's a great tool for "always on" communication!
By focusing on summary and chart reporting in TeamSupport you can better display information in a timely fashion to your team. This webinar tells you all about these great reporting features!
Reporting is very powerful in TeamSupport! This webinar discusses tabular reporting and ticket views so you can better understand how to get the data you need to improve your business.