Understand how CDI (Customer Distress Index), Sentiment, and Reviews can improve your customer relationships! These features provide great customer intelligence and feedback for your business.
Understand how CDI (Customer Distress Index), Sentiment, and Reviews can improve your customer relationships! These features provide great customer intelligence and feedback for your business.
Understand how Activities within TeamSupport can streamline information and increase efficiency for the broader team.
The wiki is a great solution within TeamSupport to improve collaboration and unify information for customers! It compliments knowledge base content very well.
By leveraging the knowledge base capabilities within TeamSupport, it's easy to share vital information with both customers and internal employees. It's a great tool for "always on" communication!
By focusing on summary and chart reporting in TeamSupport you can better display information in a timely fashion to your team. This webinar tells you all about these great reporting features!
Reporting is very powerful in TeamSupport! This webinar discusses tabular reporting and ticket views so you can better understand how to get the data you need to improve your business.
The TeamSupport Mobile App is a great way to communicate with customers and colleagues from wherever you are! Available for both iOS and Android devices, the app is the most convenient way to stay connected.
Ticket templates are an excellent way to improve the quality of your responses to customers. This TSU webinar goes into detail on some ticket template strategies you can leverage within TeamSupport to improve efficiency.
Ticket deflection is one of the best tactics to reduce the total number of tickets you receive from your customers. This TSU webinar goes into detail on some ticket deflection strategies you can leverage within TeamSupport to save your company time and money.
