Ticket templates are an excellent way to improve the quality of your responses to customers. This TSU webinar goes into detail on some ticket template strategies you can leverage within TeamSupport to improve efficiency.
Ticket deflection is one of the best tactics to reduce the total number of tickets you receive from your customers. This TSU webinar goes into detail on some ticket deflection strategies you can leverage within TeamSupport to save your company time and money.
Group specific chat is a great way to connect the right people in your company with your customers. This webinar shows you how to implement group specific chat to avoid communication boundaries and hurdles!