TSU - Ticket Automation in 2019

Learn all about ticket automation and how TeamSupport customers leverage its seemingly limitless capabilities to work smarter and more efficiently.

TSU - Ticket Deflection

Ticket deflection is one of the best tactics to reduce the total number of tickets you receive from your customers. This TSU webinar goes into detail on some ticket deflection strategies you can leverage within TeamSupport to save your company time and money.

TSU - Group Specific Chat

Group specific chat is a great way to connect the right people in your company with your customers. This webinar shows you how to implement group specific chat to avoid communication boundaries and hurdles!

TSU - Salesforce and TeamSupport Integration in 2018

Learn all about how companies are using Salesforce and TeamSupport simultaneously to improve company communication and share information in real-time.

TSU - Jira and TeamSupport Integration

Learn all about how companies are using Jira and TeamSupport simultaneously to improve company communication and workflows.

TSU - Wiki

Learn all about the wiki capabilities in TeamSupport and how they can help your company collaborate more efficiently!

TSU - Tasks

Tasks in TeamSupport is a great way to stay organized with both your customers and your internal team. This webinar shows you how to use tasks so can improve communication and ensure nothing falls through the cracks!

TSU - Service Level Agreements

Learn how to manage advanced customer SLAs (Service Level Agreements) in TeamSupport!

TSU - Customer Communities

Learn how to collaborate with colleagues and customers using TeamSupport community features!

TSU - Chart and External Reports

Learn all about how to make the most out of charts and external reports in our latest TSU webinar

Recent TSU Webinars

TSU - Ticket Automation in 2019

Learn all about ticket automation and how TeamSupport customers leverage its seemingly limitless capabilities to work smarter and more efficiently.

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TSU - CDI, Sentiment, and Reviews

Understand how CDI (Customer Distress Index), Sentiment, and Reviews can improve your customer relationships! These features provide great customer in...

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TSU - Activities

Understand how Activities within TeamSupport can streamline information and increase efficiency for the broader team.

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TSU - Wiki 2019

The wiki is a great solution within TeamSupport to improve collaboration and unify information for customers! It compliments knowledge base content ve...

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