TSU - Product Lines, Products, and Product Versions

Product Lines, Products, and Product Versions in TeamSupport are ideal for companies that have customers with multiple physical or virtual products. By keeping track of them, you can provide great customer support experiences!

TSU - Tabular Reporting and Ticket Views

Reporting is very powerful in TeamSupport! This webinar discusses tabular reporting and ticket views so you can better understand how to get the data you need to improve your business.

TSU - Mobile App

The TeamSupport Mobile App is a great way to communicate with customers and colleagues from wherever you are! Available for both iOS and Android devices, the app is the most convenient way to stay connected.

TSU - Ticket Templates

Ticket templates are an excellent way to improve the quality of your responses to customers. This TSU webinar goes into detail on some ticket template strategies you can leverage within TeamSupport to improve efficiency.

TSU - Ticket Deflection

Ticket deflection is one of the best tactics to reduce the total number of tickets you receive from your customers. This TSU webinar goes into detail on some ticket deflection strategies you can leverage within TeamSupport to save your company time and money.

TSU - Group Specific Chat

Group specific chat is a great way to connect the right people in your company with your customers. This webinar shows you how to implement group specific chat to avoid communication boundaries and hurdles!

TSU - Salesforce and TeamSupport Integration in 2018

Learn all about how companies are using Salesforce and TeamSupport simultaneously to improve company communication and share information in real-time.

TSU - Jira and TeamSupport Integration

Learn all about how companies are using Jira and TeamSupport simultaneously to improve company communication and workflows.

TSU - Wiki

Learn all about the wiki capabilities in TeamSupport and how they can help your company collaborate more efficiently!

TSU - Tasks

Tasks in TeamSupport is a great way to stay organized with both your customers and your internal team. This webinar shows you how to use tasks so can improve communication and ensure nothing falls through the cracks!

Recent TSU Webinars

TSU - Product Lines, Products, and Product Versions

Product Lines, Products, and Product Versions in TeamSupport are ideal for companies that have customers with multiple physical or virtual products. B...

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TSU - Reminders and Tasks

Tasks and Reminders in TeamSupport are a great way to manage group projects, complete small tasks, and help nurture the customer relationship.

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TSU - Custom Fields in 2019

Better understand how custom fields can be used within TeamSupport to improve the information your support team has at their fingertips to work with c...

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TSU - Ticket Automation in 2019

Learn all about ticket automation and how TeamSupport customers leverage its seemingly limitless capabilities to work smarter and more efficiently.

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