TeamSupport is a comprehensive customer support software solution that manages the entire post-sale customer experience and ensures B2B organizations build strong customer relationships. Our platform includes a ticketing system, live chat software, advanced customer analytics, and customer success software. We help companies adopt more customer-first mentalities through seamless collaboration and streamlined workflows, which results in revenue growth, a lower churn rate, and higher customer satisfaction.
Our Passion
Here at TeamSupport, we like to keep relationship building at the center of everything we do. Our tight-knit team, though stretched across different time-zones, regularly connects to support each other's endeavors. This mirrors our relationship with our customers: we are available when you need us, frequently check-in, and always eager to help you reach your goals in any way we can.
Our Values
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One team, one purpose
We’ve heard it before, there’s no “i” in team. We take pride in a we over me attitude, value each other’s voice, and ardently move towards one purpose: to make every business customer-centric.
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Play to win
There are no small, simple decisions made here. We set lofty goals, really push for powerful impacts, and hold ourselves to the highest standards.
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Culture of progress
We’re always moving forward, which means we grow and learn from our customers. We share a sense of urgency to accomplish our customers’ goals and strive to meet them in progressive ways.
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Our Culture
We’re a passionate group of people from all over the world, who share a belief that customers are the lifeblood of every business. Regardless of department or role, we work together to make the B2B space a more customer-centric place. But, we’re also pretty fun. We regularly hang out (even in different countries), play virtual games together, and support each other's goals in and outside of the workplace. We’re always looking for more people - so if this resonates with you, take a peek at our open positions.
Now we just have happy and relaxed customers."
We get a 360-degree view of the customer."
TeamSupport goes above and beyond to get customers what they need out of the system."
The chat software is an easy way to answer our patients' specific questions in a format they love, and allows our staff to handle more volume much more easily"
We discovered early on that TeamSupport was so customizable, we could make it do anything we wanted! We found new ways to automate and were able to stop using our old disjointed systems entirely.