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Our Support Solutions
Customer communications, accessible in one place. Aligned with your existing platforms.
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Ticket
Ticket Management
Custom ticket management software designed to optimize workflow and improve team collaboration.
![ticket-management-img](https://www.teamsupport.com/wp-content/uploads/2024/05/ticket-management-img.png)
Messaging & Live Chat
A customizable live chat experience that allows you to provide 24/7 customer support, regardless of time zone.
![support-min](https://www.teamsupport.com/wp-content/uploads/2024/04/support-min.png)
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Analytics
Insights
Get a continuous flow of customer data so you can determine what’s working and what’s not.
![analytics-img](https://www.teamsupport.com/wp-content/uploads/2024/05/analytics-img.png)
TeamSupport AI
Resolve issues flawlessly in less time with TeamSupport’s AI-powered features.
![3 steps version 1](https://www.teamsupport.com/wp-content/uploads/2024/06/3-steps-version-1-1024x727.jpg)
JOIN OUR TEAM
What we offer
- Remote-first company
- Excellent health benefits
- Flexible time off
![Group 14014624-min](https://www.teamsupport.com/wp-content/uploads/2024/04/Group-14014624-min-768x620.png)
Customer Support Masterminds
Meet The Leadership Team Behind TeamSupport
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Grant Stanis
CEO -
Eric Harrington
Co-Founder and CCO -
Brian Martorana
Senior VP of Sales and Marketing -
Sharon Pierce
Director of People Ops -
Jonathan Lapinsky
VP of Engineering and Product -
Nichole Herran
Director of Customer Success -
Hollie Michelsen
Accounting Manager -
Niambi Atamah
Customer Support Manager
96% customer satisfaction rating since TeamSupport was implemented
“In my 20+ years in customer service I’ve worked with a variety of ticketing systems, but TeamSupport has been my favorite.”
![Travis-Castleman-Headshot-3-scaled-e1598984044962](https://www.teamsupport.com/wp-content/uploads/2024/06/Travis-Castleman-Headshot-3-scaled-e1598984044962-768x512.jpeg)
Travis Castleman
POMS Corp.
HAVE A CLOSER LOOK
Take a Tour of TeamSupport
See the newest features in action to get a feel for working in the platform.
![ts-tour-img](https://www.teamsupport.com/wp-content/uploads/2024/05/ts-tour-img-768x728.png)
![guys-min](https://www.teamsupport.com/wp-content/uploads/2024/04/guys-min.jpg)