Customer Support
Made Simple.

The easier way to go out of your way.

careers-hero-image-min

Customer Satisfaction, Streamlined

icon

TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier.

Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers.

Our Support Solutions

Customer communications, accessible in one place. Aligned with your existing platforms.

Ticket

Ticket Management

Custom ticket management software designed to optimize workflow and improve team collaboration.

ticket-management-img

Messaging & Live Chat

A customizable live chat experience that allows you to provide 24/7 customer support, regardless of time zone.

support-min
Analytics

Insights

Get a continuous flow of customer data so you can determine what’s working and what’s not.

analytics-img

TeamSupport AI

Resolve issues flawlessly in less time with TeamSupport’s AI-powered features.

3 steps version 1
JOIN OUR TEAM

What we offer

  • Remote-first company
  • Excellent health benefits
  • Flexible time off
Group 14014624-min
Customer Support Masterminds

Meet The Leadership Team Behind TeamSupport

  • Grant Stanis

    CEO
  • Eric Harrington

    Co-Founder and CCO
  • Brian Martorana

    Senior VP of Sales and Marketing
  • Sharon Pierce

    Director of People Ops
  • Jonathan Lapinsky

    VP of Engineering and Product
  • Nichole Herran

    Director of Customer Success
  • Hollie Michelsen

    Accounting Manager
  • Niambi Atamah

    Customer Support Manager

96% customer satisfaction rating since TeamSupport was implemented

“In my 20+ years in customer service I’ve worked with a variety of ticketing systems, but TeamSupport has been my favorite.”

Travis Castleman

VP of Customer Support, POMS

Travis-Castleman-Headshot-3-scaled-e1598984044962

Travis Castleman

POMS Corp.

HAVE A CLOSER LOOK

Take a Tour of TeamSupport

See the newest features in action to get a feel for working in the platform.

ts-tour-img
guys-min