What’s The Best Help Desk Software With Self-Service Tools?
TeamSupport collaborative help desk software provides customer self service tools so customers can resolve issues on their own!
Many customers want to try resolving software issues on their own. TeamSupport’s collaborative help desk software provides a number of resources to help them, from advanced portal tools and an extensive Knowledge Base to community forums.
TeamSupport.com is one of the best help desk customer service software solutions available today because its intelligent Knowledge Base and other self-service tools provide a complete customer service experience. Customers are able to resolve basic issues on their own before involving a customer support agent—as a result, your customer service representatives can devote their time and effort to resolving more complex issues.
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TeamSupport’s award-winning help desk software has these other great features: