Customer Experience Management | | Published November 11, 2013

How Salesforce & TeamSupport Help Desk Software Integrate

Learn how to integrate Salesforce with TeamSupport, one of the best helpdesk software apps, and dramatically improve collaboration between customer service, sales and engineering

If you’re looking to dramatically improve communication and collaboration between customer service, sales and IT departments while providing a seamless customer experience, look no further than

TeamSupport, one of the industry’s top issue management systems, is one of the only help desk software suites on the market today that integrates extensively with Salesforce. This new integration allows for the seamless flow of customer and case information to allow customer support, sales and marketing professionals to collaborate—and serve customers—better than ever.

TeamSupport and SalesForce integration offers:

• A 360-degree view of the customer, whether data is entered in TeamSupport ticketing system or Salesforce CRM

• Synchronized customer information flowing in real time between TeamSupport and Salesforce in real time

• Customer information may be mapped from one field to another between Salesforce and TeamSupport by creating custom fields.

Ready to integrate Salesforce CRM with TeamSupport, the industry’s top ticketing system? Start today! Take a 14-day free trial of TeamSupport today and see why we’re one of the best help desk software systems available today! No credit card required!