The best help desks know that customer service that goes above and beyond is what sticks in a customer’s mind and sets a company apart from others.
A great customer service experience is the most valuable sales tool a company has. A business that takes those extra steps to make the customer experience special creates a connection with its customer that lasts.
Even the best and most well staffed Help Desk has a wild day where the phones are ringing off the hook and the emails are overwhelming. Those days are the ones that matter most. Follow this customer service quote:
“When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.” -Marilyn Suttle, President of Suttle Enterprises LLC.
Looking for a better way to support your customers? Learn more about how TeamSupport 's help desk customer support software can help elevate your team so that it is prepared to deliver a complete customer service experience.
Subscribe now to receive the latest industry news from TeamSupport.