B2B Customer Support | | Published May 07, 2013

Introducing TeamSupport's Integration with Salesforce

Here at TeamSupport, we seek to be the best collaborative help desk software on the market.

And that means we’re always innovating our support software to help companies improve the way they collaborate, communicate and serve their customers better than ever.


From the CEO Robert C. Johnson From the CEO
Robert C. Johnson

So, we’re especially excited to announce our BRAND NEW full integration with Salesforce, the No. 1 customer management software for sales and marketing. Harness the very best of TeamSupport, one of the best collaborative help desk software suites, and Salesforce.

With our all-new integration, customer information flows seamlessly between TeamSupport and Salesforce. Interested in a free trial? Fill out the free trial form today to register.


Create a ticket in TeamSupport and it will automatically create a case in Salesforce.

Create a case in Salesforce and it will automatically create a ticket in TeamSupport.

Make a note to a Salesforce case and it will appear as a TeamSupport ticket action—and vice versa.

Your entire team—sales, marketing, customer support—will benefit from dramatically improved communication and collaboration. Team members can see the MOST up-to-date information in real time and have a 360-degree view of the customer, no matter where it was entered.

In addition, this new integration will allow you to:

  • Synchronize all customer data between the two systems.
  • Customize how information is mapped from one field to another between Salesforce and TeamSupport.

Get started in no time! The integration is simple to set up, and in just minutes you’ll be ready to use this powerful new feature.

Need help getting integrated? Want to learn more? Contact us today!

Get started right now