­What You Need to Know About B2B Customer Success to Beat Your Competition

Great companies have always cared about their customers. When a customer pays for a service or offering, it’s up to the company to make sure what they paid for meets their needs.

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[Infographic] B2B vs B2C Customer Support

Did you know that businesses who invest in technology to support better customer service increase customer loyalty, revenues, and their customer base by at least 60 percent?
 
In fact business buyers in particular are willing to spend up to 30% more for an improved customer experience, so it's important to understand the differences in customer support for B2B vs B2C.  We've put together this infographic highlighting the differences in B2B vs B2c to provide a little clarity. What do you find is the biggest difference in providing B2B customer support? We'd love to hear from you!
 
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