Business Practices | | Published March 03, 2015

Infographic: Visual Customer Service in the Social Age

INTRODUCTION:

We've all heard the old adage "a picture is worth a thousand words", and in the age of social media that saying has never been more true.  Take a look at this infographic that shows the importance of visual, along with some great tips on how going visual can improve your customer service: 

 

visual-customer-service-infographic

 

Infographic courtesy of Ivan Serrano




CONCLUSION:

Visual media is a growing trend, and B2B companies should take advantage of this to drastically improve the customer experience and differentiate their brands.  How do you use visual to improve your customer support?

Follow our blog for more great tips on How to Take Your Customer Service Visual (coming next week)