B2B Customer Support | | Published April 09, 2013

TeamSupport Named a Finalist in the 2013 Temkin Group Customer Experience Vendor Excellence Awards

temkin150TeamSupport recognized as one of the top 10 customer experience vendors of the year

TeamSupport.com, the award-winning provider of cloud-based collaborative helpdesk support software, has been honored as a Finalist in the Temkin Group’s 2013 Customer Experience Vendor Excellence Awards.

TeamSupport ranked No. 9 on Temkin Group’s list of top customer experience vendors of the year. The awards recognize product and service providers that help companies improve their customer experience. A panel of five industry leaders served as judges, including reviewing the nominations and conducting client interviews.

"We had an excellent set of nominees, which really highlights the overall strength of the customer experience ecosystem” said Bruce Temkin, managing partner of Temkin Group and one of the judges.

“We are honored to be included in Temkin Group’s rankings of the best customer experience vendors on the market today,” said Robert C. Johnson, CEO of TeamSupport.com. “In today’s economy, the satisfaction of every customer counts. TeamSupport was built specifically to help service teams collaborate and communicate more effectively and serve customers better than ever.”

Added Mila D’Antonio, Editor-in-Chief of 1to1 Media who served as a judge: “The winners and finalists demonstrate a real commitment to integrating their clients’ voice of the customer data across channels, and helping their clients enable customer-focused cultures. Their customers show proven results that a focus on the customer experience can directly correlate to financial benefits.”

For details on the Temkin Group Customer Experience Vendor Excellence Awards, visit: http://experiencematters.wordpress.com/2013-cx-vendor-excellence-award/

About TeamSupport
TeamSupport.com, based in Dallas, Texas, is a Web-based help desk and service desk application built specifically for customer-facing support. Built by a team of veteran software company executives, TeamSupport has won many awards and is a trusted software provider to prominent business clients around the globe.

About Temkin Group
Temkin Group is widely recognized as a leading customer experience research and consulting firm. Many of the world’s largest brands rely on its insights and advice to steer their transformational journeys. The firm’s ongoing research identifies leading and emerging best practices across a wide range of activities for engaging the hearts and minds of customers, employees, and partners.