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Getting the Focus of Customer Support Back on the Customer

TeamSupport Earns Top Help Desk Software Rating from G2 Crowd

G2 Crowd just released their Top Help Desk Software lists and we're proud to be ranked #1 Help Desk Software among mid market users! We also received a top rating in the Small Business category with a 93% satisfaction score, and snagged the #6 spot for Enterprise Businesses.

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July TeamSupport Product Update - New Features

We've been busy making changes and adding features to TeamSupport customer support software over the past few months and we'd like to share them with you! Rather than send a bunch of separate emails, we thought we'd post a product update and run through the various additions.

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Customer Support Software Video Guide

GetApp is a popular listing site to compare various software options and read real user reviews. They recently announced a great new feature called GetGuide, and TeamSupport is happy to be one of the first companies to use it. 

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G2 Crowd Help Desk Users Rank Us Highest in Customer Satisfaction

G2 Crowd recently released their Winter 2014 Crowd Help Desk Best of Breed Grid report, and we're proud to be ranked #1 in customer satisfaction among users!

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When MSI Needed a Ticketing System Built Around the Customer, It Selected TeamSupport Customer Support Software

Learn how the hotel software provider improved collaboration and customer service with TeamSupport, one of the industry’s best B2B help desk software solutions

In an environment where everything starts with the customer, MSI needed a customer support software system that was, first and foremost, focused on the customer. MSI selected TeamSupport, the most customer-centric customer service software solution on the market.

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Understand Your B2B Customers Better