VIDEO: In building the best help desk support team, are you assessing the strengths and weaknesses of your leaders?
Robert C. Johnson, CEO of TeamSupport customer support software and seasoned entrepreneur, explains how to analyze the qualities of customer service staff
As your company strives to build the best help desk system available, you must also evaluate the characteristics of your leaders.
In this short video featuring Robert C. Johnson, CEO of TeamSupport.com B2B help ticket app, you’ll discover how to generate a chart that summarizes a leader’s strengths and weaknesses. Johnson shares how to identify desirable traits and create a rating sheet to develop the best customer support leaders.
As one of the industry’s best trouble ticket systems, TeamSupport helps support the power of excellent customer service. A seasoned software executive, Johnson built TeamSupport to dramatically improve the customer experience with an award-winning b2b help desk software system. Find out what the best service desk professionals do to be successful.
Learn more about TeamSupport, one of the top help desk software solutions, and how to provide a better support experience with a strong customer service team. Sign up for a free, no-obligation demo today!
Did you like this article? Here are some other recent articles you might enjoy: