SaaS Customer Service: Making the Most of Online Customer Experiences

Running a SaaS (Software-as-a-Service) company is fun. It’s usually created by a couple tech enthusiasts with a great idea and extensive coding knowledge. Getting those first few customers feels amazing, and your core focus is on making them happy. They’ve got your cell number and you’re just a phone call away for anything they need.

All Posts

Webinar: Developing Your Own Advanced AI Tools for Support With Tableau

We're excited to continue our new webinar series in conjunction with the Association of Support Professionals (ASP). These aren't be your standard, boring webinars! Instead, ASP is pairing TeamSupport's CEO, Robert Johnson, up with some of the most innovative and forward-thinking minds in the customer support industry. These webinars will delve into ground-breaking topics you want to know more about and will uncover great insights to help you improve your support operations.

asp-teamsupport

For our second webinar, we'll be discussing Developing Your Own Advanced AI Tools for Support With Dave Jobling and Birgit Hansen of Tableau. These are great guests to continue our series as they both lead the charge at Tableau in regards to how AI impacts their support operation. With several decades of combined experience in the support industry, there will be lots of excellent technical tidbits you can take away to improve your own offering!

More and more, companies are looking to build their own AI tools in-house. According to McKinsey & Company, 45% of executives are already worried about not investing enough in AI (artificial intelligence) to keep up with the competition. This means that one way to stay ahead of the curve without breaking the budget is to develop your own AI solutions to improve productivity and streamline communication. We are excited to speak with Dave and Birgit about creating their own AI tools and learn from their experiences!

Join us Thursday, December 13th at 11am CST https://www.teamsupport.com/webinar-developing-customer-support-ai-tools 

  *** If you can't attend during this time, register and we'll still send you the recording! ***

After signing up, you will receive a confirmation email with information about joining the webinar.

We look forward to having you for this great discussion!

Tiered-Support-is-Dead-WPthumb

Free Whitepaper: Tiered Support is Dead

Learn why so many businesses have shifted away from tiered support to a data-driven collaborative customer support model.

Click Here to Download Instantly
Related Posts

SaaS Customer Service: Making the Most of Online Customer Experiences

Running a SaaS (Software-as-a-Service) company is fun. It’s usually created by a couple tech enthusiasts with a great idea and extensive coding knowle...

Read more

Webinar: Using AI Tools to Enhance Customer Support With PTC

We're excited to continue our new webinar series in conjunction with the Association of Support Professionals (ASP). These aren't be your standard, bo...

Read more

How to Personalize B2B Customer Support Experiences at Scale

Of everything a business-to-business (B2B) company must be great at in order to grow, delivering personalized customer support at scale needs to be a ...

Read more

A Guide to Training Your B2B Customer Service Team

The fundamental principles that define effective customer service apply across all industries and business types. But certain distinctive characterist...

Read more