Did you know that most people, if offered, prefer live chat support over calling in and wasting time on hold for up to an hour? Customers are busy with their work - using live chat allows them to continue to stay busy with our other work and get the support they need from your company via chat at the same time. TeamSupport’s online helpdesk support software provides great customer service for your clients. With a cloud-based customer support system that can be customized to fit your needs, including a live chat feature, your company can become more efficient overall and your clients will appreciate that they can continue to run their business and get help via chat in real-time!
Susan Cushman of Axceler can attest to this, “As a rapidly growing software company, we needed a tool that would integrate into our internal applications and provide a collaborative view of customer issues. Because of TeamSupport, response times are faster and our customers receive significantly improved service.”
With a variety of collaborative features, TeamSupport allows everyone in your company to stay connected, solve problems together and address your customer’s issues faster, saving you time and money. If you’re ready for customer support software that fulfills all of your needs, call 1-800-596-2820 today and talk to our account reps to schedule a no-obligation live demo.
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