We believe your teams should work smarter, not harder. Customer service requires strong teamwork from multiple departments to make sure your customers are effectively cared for. While this has notoriously been a pain point for B2B, we've put an end to it.
We believe your teams should work smarter, not harder. Customer service requires strong teamwork from multiple departments to make sure your customers are effectively cared for. While this has notoriously been a pain point for B2B, we've put an end to it.
The wiki is a place to store documents for use by the entire team. Collaborative editing means that these documents never get stale and anyone can update them as needed. No more emailing back and forth, and no more outdated documents.
Many of us remember the good ol' days where coworkers chatted at the office water cooler. Oftentimes, these conversations offered swift resolutions to each other's most difficult customer inquiries and challenges. Here at TeamSupport, we've built the water cooler directly into your customer service platform so team members can easily connect with each other to quickly solve customer issues.
Water Cooler is a tool that makes instant collaborations amongst colleagues simple and accessible - regardless of locations, department, or role. Team members can ask questions, comment on issues, and send messages to specific users or groups using the in-app online chat; fueling a truly efficient teamwork environment that produces happier customers.
Interested in seeing what TeamSupport can do for you? Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.
