Compare our B2B Customer Service Software

If you're looking for a help desk software comparison, you're in the right place!

B2B customer support is very different than managing individual consumers. When handling customer issues at a company level you have to manage multiple contacts per customer, multiple tickets for one company, and usually more difficult issues to resolve.  That's a lot of information to keep track of, and your customers expect you to know what's going on at all times.

FREE REPORT:

G2 Crowd Help Desk Grid

See how TeamSupport stacks up against the competition based on real customer reviews and 3rd party ratings from G2 Crowd. 
*a $600 value

Get the Report

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FREE REPORT:

G2 Crowd Help Desk Grid

See how TeamSupport stacks up against the competition based on real customer reviews and 3rd party ratings from G2 Crowd. 
*a $600 value

Get the Report

Compare_Helpdesk_Spring_2018.png
I'm new to TeamSupport, but comparing a number of systems TeamSupport provides the flexibility and built in functionality that solves a number of pain points for a worldwide, multi office customer service organization.

Donald Weimer Net Insight AB

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TeamSupport is a central place for information where all staff can check on what's happening with a client. The customer notes section is awesome for things you want to easily find again.

Barbara Wiesner SmartEtailing.com

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TeamSupport has revolutionized our support efforts. Our clients feel more connected and empowered. Communication has gone through the roof and our client satisfaction levels are steadily rising!

Stewart Armstrong Harris Local Government

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There are lots of good customer service software options out there, but if your customers are businesses, and not just individuals, then TeamSupport is the best solution for you.

Built for B2B Customer Support

  • Alerts notify you of important customers or issues
  • The Customer Distress Index (CDI) tells you who is at risk
  • #1 for Products & Version tracking (so you always know exactly what your customers are using)
  • Best in class SLA management (keep track of service agreements and manage expectations)

Focus on Your Customers

  • Best customer and contacts database (keep track of customers and contacts)
  • Never lose visibility at the company (aka customer) level
  • Fully customizable Customer Hub (to improve your users' experience and provide self-service)
  • Understand your customers better with customer families, product lines (multi-brand) and more

Compare our help desk software with: 

My company has burned through several internally developed, open source, and for-pay customer management software solutions over the years I've been with the company, and nothing has balanced our needs for customization and hands-off maintenance like TeamSupport.

Jennifer Navarrete INdigital Telecom

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TeamSupport has helped us support our rapidly growing client base without us having to significantly add to our support staff. Yet our clients are still receiving world class support second to none in our industry!

Don Greenglass Distinctive Systems Inc.

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Looking for Helpdesk Software?

Sign up for a personalized demo today and experience the TeamSupport difference - helpdesk software built for B2B support.

Yes, I'd Love A Demo!

 

help desk software comparison.jpg

Looking for Helpdesk Software?

Sign up for a personalized demo today and experience the TeamSupport difference - helpdesk software built for B2B support.

Yes, I'd Love A Demo!

 

help desk software comparison.jpg