Kill the Scripted Customer Service Response

Before it Kills Your Customer Experience

Customers don't use scripts, so why should your support team?  In today's customer-centric world your customer service team should be empowered and trusted to have real one-on-one conversations with your customers.


Customers know when you are using a script, and they don't like it. Scripts for customer service calls are impersonal, irritating to customers, and demotivating to your customer support team.

Download our white paper to learn:

  • Why companies use scripts
  • Why scripts are bad for business
  • How to get rid of the scripts for good

Get the White Paper