VICE PRESIDENT OF MARKETING
As the VP of Marketing for TeamSupport, Stew is charged with driving go-to-market strategy and growing the TeamSupport brand. As a 20-year B2B marketing vet, Stew is passionate about delivering a world-class customer experience that starts with the first interaction and lasts throughout the entire relationship.
Prior to joining TeamSupport, Stew was the EVP of Marketing at market research leader GutCheck and has held executive marketing positions for other growth-phase B2B organizations including Convercent, Crownpeak, and Maptek. Stew has also worked with some of the world’s most iconic brands like Charles Schwab and Oracle, giving him a unique perspective on how to foster a world-class marketing team.
Stew lives in beautiful Parker, Colorado with his wife Jill and daughter Amelia.
Passionate About Customer Service Because: It’s easy to forget that your customers pay your salary. They give you raises, and help you get promoted, but if they’re unhappy and churn they’re essentially firing you. Supporting them well requires developing empathy for their experience with your product. Done well, that empathy builds trust, which allows you to build a lasting relationship.
When Not Working to Revolutionize the Help Desk Industry: Stew is most likely playing with his daughter at the pool, perfecting his barbeque skills, or frustrating himself on the golf course.
Favorite Quote: “The best way to predict your future is to create it.”
― Abraham Lincoln