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Customer Sentiment Analysis
Automated Customer Onboarding
Messaging & Live Chat
Meet the customer support software trusted by 1,200+ teams
AI-Powered B2B Customer Support Software
TeamSupport extends traditional customer support ticketing solutions by adding essential account-level context. Every ticket is tied to a customer account, allowing teams to prioritize issues based on severity, revenue impact, and customer sentiment—not just time in queue.
Smart Ticketing
Centralize B2B support tickets and prioritize issues by impact—severity, revenue risk, and customer sentiment—all in one place.
Customer Dashboard
Connect support data to customer health, product feedback, and expansion signals for a complete customer view.
Omnichannel AI Support
Deliver faster support across email, live chat, and self-service with AI built for modern support teams.
Go Beyond Traditional Support Ticketing
Reactive customer support isn’t sustainable for B2B teams. Modern customer support software must surface churn risk before issues escalate. With the Customer Distress Index (CDI), your team gains real-time visibility into customer sentiment and account health—adding critical context to every ticket so teams can collaborate, escalate, and prioritize issues more effectively.
Proactive Support at Every Turn
A successful B2B customer relationship extends well beyond the initial sales cycle. TeamSupport’s customer support platform is designed to help you reduce friction and anticipate customer needs every step of the way. From onboarding to renewals to upsell and cross-sell opportunities, TeamSupport has you covered.
“TeamSupport is critical to our company’s success”As someone who is deeply involved in cloud operations, I've had a great experience with TeamSupport. Its ticketing system is particularly outstanding, allowing us to work closely with customer queries. The centralized tracking is what I like best about it, which makes teamwork more effective. Then the interface is pretty intuitive, and of course the analytics feature plays a huge role in active support strategies.
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“Perfect for Support”We love the custom fields to track tickets, the automation rules to get tickets to the right people, and the intuitive reporting.
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“TeamSupport provides an effective way of creating and following up on customer queries”TeamSupport's ease of handling customer tickets and smooth intermingling with inventory management capabilities is outstanding. Our admin team found navigating through the support centre very easy and the informative webinars provided by TeamSupport made our onboarding process a lot smoother. This really fast-tracked us.
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“TeamSupport makes customer support easier”TeamSupport's ease of handling customer tickets and smooth intermingling with inventory management capabilities is outstanding. Our admin team found navigating through the support centre very easy and the informative webinars provided by TeamSupport made our onboarding process a lot smoother. This really fast-tracked us.
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