TeamSupport helps get the focus of customer support back where it belongs: the Customer.
Watch this short video to see how!
Advanced SLA management lets you set custom SLA agreements for each client. The system uses SLA status to prioritize open tickets at risk of violating service level agreements.
Track SLA compliance and support hours by client.
Dashboards can be customized by user to put the information they need right at their fingertips. Simply drag and drop the report you need into the dashboard.
See open tickets, SLA warnings, and group level information at a glance. No more endless clicking around to get to the right screen.
TeamSupport customer self-service software offers a fully customizable Customer Hub that can be embedded in your website, or standalone with a custom URL.
With full design access, your Customer Hub can easily match your website branding for a seamless customer experience.