View products, versions, SLAs, and issues at both the contact and enterprise level so agents work more efficiently
Add custom fields, rules, and rearrange workflows so TeamSupport fits your process
Self-service portals, ticket deflection, and smart routing let you close tickets faster and provide better service
TeamSupport helps organize our team's tickets and allows us to view them on many levels. It's also nice because we have a history of work in one location.
TeamSupport is a very simple and easy to understand application. It has a friendly user interface and a design that's easy to follow.Devin Wolfenberger
Craig Morrison Cayenta
After years of struggling with a sub-par internal tool for tracking customers issues, we have been nothing but pleased since implementing the TeamSupport solution!Veronica L. Wooten