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Resources

Customer Support Resources That Focus On The Customer As Much As We Do

The Strategic Role of Business-to-Business Customer Support
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The Journey from Discovery to Onboarding and Beyond
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The Three Customer Service Megatrends in 2020
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Future Technologies in Customer Support
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Template: Service Level Agreement for Customer Support
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Webinar: Support is the Key to Customer Success
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The Ultimate Guide to B2B Customer Support
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Customer Service ROI Calculator
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Customer Support and Software Development Drive Business Growth
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Customer Support Help Desk Ticket Triage
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Infographic: Customer Support in B2B vs B2C
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Reduce Support Costs and Increase Efficiency
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Webinar: Customer Success and Customer Support, A Natural Partnership
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Kill the Scripted Response
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Self-Service for B2B Customer Support
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Checklist: Building a Great Customer Support Website
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Getting the Most out of TeamSupport Help Desk Software
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Webinar: 5 Tips to Modernize Customer Support
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Customer Experience in B2B
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Customer Support Site Grader
Get My Grade
What's Your Customer Support Power Animal
Find My Power Animal
Reporting and Metrics for B2B Customer Support
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Webinar: The Future of Customer Support
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Reduce Support Costs and Increase Efficiency
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Infographic: Live Chat 101 - Sales vs Support
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Infographic: The State of Customer Service and Support
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Tiered Customer Support is Dead
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Checklist: Choosing the Right Help Desk Software
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Improve Clarity with Visual Support
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Webinar: AI - A Catalyst for Support Transformation
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Better Customer Support Through Collaboration
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Infographic: The ROI of Customer Support
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5 Tips for Hiring A Customer Support Team
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Are You a Customer Support Black Belt?
Take the Quiz
Effective Reporting for Support Managers
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Driving Customers to Web Self-Service
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Understand Your B2B Customers Better
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Improve Support With Self-Service
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Webinar: Using AI Tools to Enhance Customer Support
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Customer Service as a Growth Strategy
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Integrating Salesforce with Support Software
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Customer Experience Management
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Leverage Your Support Team's Collective Knowledge
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Checklist: Self-Service Customer Support
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Webinar: Developing Your Own AI Tools for Support
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Infographic: 14 Shocking Customer Service Stats
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ITIL vs Customer Support: What's the Difference?
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Knowledge Management 2.0 - A 3 part series
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Omnichannel Customer Support for B2B
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Infographic: Customers - The Good, Bad, and Ugly
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Track Products & Inventory
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Webinar: Advanced AI Tools for Customer Support
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SaaS Customer Onboarding
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TeamSupport Vs Zendesk by Software Advice Sept 2020
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TeamSupport Info Sheet
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Techrader Best Live Chat Software Review
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TeamSupport Ticket Automation for Microsoft Teams
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TeamsSupport Recognized as Best Help Desk Software 2020 by Digital.com
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TeamSupport Names Industry Veteran Pete Khanna as CEO
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Focus on Your Customers’ Success: Strategies for Retaining B2B Customers in Turbulent EconomicTimes
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Cost Center or Profit Center? What B2B Support Really Means for Your Business
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How to secure customer data for SaaS success - HelpNetSecurity
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B2B Customer Support Is a Whole Different Beast. You Need the Right Tools to Pull It Off - Forbes
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Why B2B support needs sentiment analysis - CustomerThink
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Team Support Most Promising CRM Solution Provider 2020 - CIO Review
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Best Help Desk Software of 2020 - Digital.com
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TeamSupport's new CEO sees 'wide open market for us to go attack' - Dallas Business Journal
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