Why Software Companies Choose TeamSupport

TeamSupport doesn't just streamline customer communications with ticketing and live chat. We provide agents with a 360-degree view of each customer so they can provide excellent support and make each interaction count. 

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Onboard quickly and easily with our award-winning customer support

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Track progress and customer satisfaction in one intuitive dashboard.

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Access a wealth of customer data 

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Integrate with Jira, Salesforce, and others

Discover the leading customer support solution for software and SaaS companies

What Our Customers Say

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TeamSupport has completely changed the way our team works! We're able to quickly locate tickets, knowledge base details, and more.

Ann Bins
Senior Product Manager, Jackrabbit Technologies
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The CDI, or Customer Distress Index, is a great feature that allows client support contacts to see how the client is in terms of satisfaction. As a company you are able to weigh different criteria to gauge how at risk your clients are.

Vince Gajewski
Senior Manager Client Success and Training at Profit Sword
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Compared to our previous help desk system, we’ve experienced a 100% improvement!

Anna Yang
Senior Implementation/Training Specialist at Suntell
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TeamSupport is the best choice if there are customer support relationships that require you to configure the behavior of your system to best match your customers.

Michael Pratt
CEO and Co-Founder, Panamplify
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We started using TeamSupport in 2015, and the technology has been essential as we globalize, improve collaboration, and proactively deliver a great customer experience. 

Client Services Manager, leading global financial services software and technology company

Trusted by leading software companies