$40 per user/Month
- #2 for SLA management
- #1 for ticket collaboration
- #1 for product & version tracking
- #1 for knowledge base
- #1 for attachments and screencasts
- #2 for chat/live support
- #2 for ticket creation user experience
95% Customer Satisfaction
Users rank our own customer support at 91%
96% of users say our product is going in the right direction
8.7 out of 10 for Customer and Contacts database
Private cloud option
78% Customer Satisfaction
Users rank Desk's customer support at 85%
83% of users say their product is going in the right direction
7.9 out of 10 for Customer and Contacts database
No private cloud option
TeamSupport has acquired a fabulous team that actually cares and listens to its clients. They treat you like a person and not just another number.
Heather Mueller Jackrabbit Technologies
TeamSupport has been instrumental in offering our clients a one-stop support portal, that we can manage easily and reliably hand off between agents.
Raimund Hook Ontology Systems
It has dramatically increased the efficiency of our support team. We've been able to handle 43% more tickets with 30% less staff since implementing TeamSupport.
Sandy Crowley ICANotes