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Why Choose TeamSupport vs Freshdesk Customer Service Software?

TeamSupport

Ranked #1 by Support Professionals

Highest Satisfaction Rating

99% of users say our product is going in the right direction

Ranked #3 for Customer and Contacts database

Private Cloud Option

Built for B2B

Freshdesk

Ranked #2 by Support Professionals

#2 for Customer Satisfaction

94% of users say their product is going in the right direction

Ranked #8 for Customer and Contacts database

No private cloud option

Not built for B2B

Ready to Get the Focus Back on Your Customers Where it Belongs?

Request a personalized demo today and experience the TeamSupport difference - customer support software built for B2B customer service. Get A Demo

 

customer-service-software-demo.jpg

Ready to Get the Focus Back on Your Customers Where it Belongs?

Request a personalized demo today and experience the TeamSupport difference - customer support software built for B2B customer service. Get A Demo

 

customer-service-software-demo.jpg
TeamSupport

  • Ranked #1 for overall user satisfaction
  • 92% of users would recommend TeamSupport
  • 9.6 out of 10 for ease of doing business
  • #3 for ideas & feedback from customers
  • 89% of users say TeamSupport meets their requirements
Freshdesk

  • Ranked #2 for overall user satisfaction
  • 90% of users would recommend Freshdesk
  • 9.1 out of 10 for ease of doing business
  • #7 for ideas & feedback from customers
  • 87% of users say Freshdesk meets their requirements
Access the Full Report

"Best Cloud Solution for Customer Support out there!"

Mike Hinkson
Paperless Solutions

TeamSupport

$40 per user/Month

  • Ranked #2 for chat/live support
  • Ranked #1 for product & version tracking
  • 88% for customer/contacts database
  • Ranked #3 for reporting & dashboards
  • #3 for response automation

Freshdesk

$40 per user/Month

  • Ranked #9 for chat/live support
  • Ranked #5 for product & version tracking
  • 81% for customer/contacts database
  • Ranked #7 for reporting & dashboards
  • #6 for response automation
Get the Report

"Easily customizable by the customer without groveling for add-ons!"

Carolyn Gowins
Advanced Technology Group, Inc.

Looking for Private Cloud?

TeamSupport customer support software offers a private cloud version to satisfy your regional security and performance requirements.

Learn More

helpdesk-software-private-cloud.png

Looking for Private Cloud?

TeamSupport customer support software offers a private cloud version to satisfy your regional security and performance requirements.

Learn More

helpdesk-software-private-cloud.png