$40 per user/Month
- Ranked #1 for user, role, and access management
- #1 for product & version tracking
- #1 for attachments and screencasts
- 8.5 out of 10 for reporting
- #1 for knowledge base
- Visual Customer Chat
TeamSupport is a better alternative to HappyFox for B2B, software and technology companies, and support desks that need more innovative features like reporting and product and customer databases.
Highest Satisfaction Rating
Ranked #3 for Customer and Contacts database
Private Cloud Option
Better suited for medium to large B2B help desks with a need for customer management
#6 for customer satisfaction
Does not offer Customer or Contacts database
No Private Cloud
Better suited for small help desks with very basic needs, or simple B2C support
TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.
Craig Morrison Cayenta
TeamSupport has acquired a fabulous team that actually cares and listens to its clients.
Heather Mueller Jackrabbit Technologies, Inc.
With past experience in other support applications, TeamSupport is by far the best helpdesk application on the market.
Devin Wolfenberger INdigital Telecom