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Why Choose TeamSupport vs HappyFox?

TeamSupport is a better alternative to HappyFox for B2B, software and technology companies, and support desks that need more innovative features like reporting and product and customer databases.

TeamSupport

Ranked #1 by Support Professionals

Highest Satisfaction Rating 

Ranked #3 for Customer and Contacts database

Private Cloud Option

Better suited for medium to large B2B help desks with a need for customer management 

HappyFox

Ranked #7 by Support Professionals

#7 for customer satisfaction

Does not offer Customer or Contacts database

No Private Cloud

Better suited for small help desks with very basic needs, or simple B2C support

*See how TeamSupport ranks as an alternative to HappyFox based on real user reviews in the Help Desk Grid Report from G2Crowd, an online software comparison service.

Schedule A Demo

Interested in seeing what TeamSupport can do for you?  Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

Yes, I'd Love A Demo!

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Schedule A Demo

Interested in seeing what TeamSupport can do for you?  Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

Yes, I'd Love A Demo!

new-ts-screens.jpg
TeamSupport

  • Ranked #1 for overall user satisfaction
  • 99% of users say our product is going in the right direction
  • 9.6 out of 10 for ease of doing business
  • #2 for knowledge base
  • 8.6 for community forums
  • #2 for Q&A
HappyFox

  • Ranked #7 for overall user satisfaction
  • 96% of users say our product is going in the right direction
  • 9.4 out of 10 for ease of doing business
  • #13 for knowledge base
  • 8.3 for community forums
  • Does not offer Q&A
Get the Report
TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.

Craig Morrison Cayenta

Craig_Morrison-Cayenta.jpg
TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.

Craig Morrison Cayenta

Craig_Morrison-Cayenta.jpg
TeamSupport has been an important tool in allowing us to reduce our ticket backlog by 30% in 1 quarter.

Craig Morrison Cayenta

Craig_Morrison-Cayenta.jpg

TeamSupport

$40 per user/Month

  • Ranked #2 for self-service/community overall
  • 9.2 out of 10 for chat/live support
  • #1 for product & version tracking  
  • Ranked #1 for social integration
  • #2 for attachments and screencasts
  • 8.7 out of 10 for reporting 

Happy Fox

$49 per user/Month

  • Ranked #6 for self-service/community overall
  • Does not offer chat/live support
  • No product & version tracking 
  • No social integration features 
  • #10 for attachments and screencasts
  • 8.3 out of 10 for reporting

"Team Support is awesome.  It keeps me on task and my priorities straight.  I could not do my job without it." 

Jonathan Alexander
Tenmast Software

Ready to Get the Focus Back on Your Customers Where it Belongs?

Sign up for a free trial today and experience the TeamSupport difference - the customer support software built for B2B customer service.

Free Trial

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Ready to Get the Focus Back on Your Customers Where it Belongs?

Sign up for a free trial today and experience the TeamSupport difference - the customer support software built for B2B customer service.

Free Trial

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