A. Getting started with TeamSupport is easy - every new account is set up for you with settings already configured so you can hit the ground running. Our helpful getting started
tips will help guide you through the process, and of course our awesome team will help you get started, and be there to provide support as you need it. When you're ready, you can adjust the standard settings, customize your account, and set up automations that fit your workflow.
A. TeamSupport offers a vast array of customizability - from ticket types & properties to custom fields & automated workflows, you can tailor our customer service software to meet your unique help desk needs. Of course you can also customize the customer experience by branding your customer portal, embedding it in your website, and adjusting what your customers see. And don't forget about our various integrations, so you can link ticket and customer information to your other business systems.
The best part is, all this customization is included in your subscription at NO EXTRA COST. Being able to customize your help desk software improves the experience for both your users, and your customers!
Q. Has a company of my type/size used TeamSupport? With what results?
A. TeamSupport customer support software is built for large and small enterprises alike, it's super easy to use but also offers a ton of advanced features, so it can scale with you as you grow. Our customers range from 20 employees to thousands, and all of them love TeamSupport! For more detailed information visit our Customers
page for real user reviews, testimonials, and case studies.