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Reporting & Analytics

Customer service teams and managers benefit from TeamSupport’s best-in-class, built-in reporting system featuring powerful new business intelligence capabilities right at your team’s fingertips.

100s of Ready to Use Reports

Several pre-defined “Stock” reports come standard as a part of your TeamSupport subscription, and you can add any report to your dashboard to have this information at your fingertips. The dashboard allows custom views so each user can showcase the information he or she needs.  Report features include filtering, report cloning, enhanced sorting, and individual viewer functions.  

customer

100s of Ready to Use Reports

Several pre-defined “Stock” reports come standard as a part of your TeamSupport subscription, and you can add any report to your dashboard to have this information at your fingertips. The dashboard allows custom views so each user can showcase the information he or she needs.  Report features include filtering, report cloning, enhanced sorting, and individual viewer functions.  

customer

Advanced Custom Reports

TeamSupport offers advanced reporting capabilities with wizard-based creation which you can use to view your data in virtually any way you want.  You can create custom reports and ticket views to easily access information and analyze data. You can create several report typess including summary, tabular, chart, or graph.  You can also organize your reports by creating custom folders.

Ticket Grid

Advanced Custom Reports

TeamSupport offers advanced reporting capabilities with wizard-based creation which you can use to view your data in virtually any way you want.  You can create custom reports and ticket views to easily access information and analyze data. You can create several report typess including summary, tabular, chart, or graph.  You can also organize your reports by creating custom folders.

Ticket Grid

Customizable Dashboard

Dashboards are user specific. They can (and should) be customized based on personal preference, and no other user can change them for you, or be affected by your changes.  Add any report, move items around to show in the order you prefer with simple drag and drop functionality, and hide/unhide series from the display with a simple click.  You can access listed tickets simply by clicking on the ticket link.

ticket-view.png

Customizable Dashboard

Dashboards are user specific. They can (and should) be customized based on personal preference, and no other user can change them for you, or be affected by your changes.  Add any report, move items around to show in the order you prefer with simple drag and drop functionality, and hide/unhide series from the display with a simple click.  You can access listed tickets simply by clicking on the ticket link.

ticket-view.png

“TeamSupport has helped us track our customers issues, organize our support techs, and build reports/dashboards for easy data population.”

Nicole Benz
GroupOne Health Source

Schedule A Demo

Interested in seeing what TeamSupport can do for you?  Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

Watch A Demo

stock-illustration-22943999-computer-monitor.jpg

Schedule A Demo

Interested in seeing what TeamSupport can do for you?  Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

Watch A Demo

stock-illustration-22943999-computer-monitor.jpg