TeamSupport understands that business to business customer support can get complicated, and it often requires assistance from various people.
We make it easy to manage complex issues with our built-in task management functionality. Our enterprise edition help desk software includes Enterprise Task Management to help you manage tickets that require multiple steps or actions. Help desk tasks can be assigned to any team member and the ticket owner still has full visibility.
TeamSupport's help desk task management system includes the following functionality:
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