Custom fields, statuses, and properties
We know every business is unique, so we've designed TeamSupport to adapt to any customer service environment. With our support ticket management software, you can define properties like custom ticket types, ticket tags, and action types to meet your customer support needs.
You can also create custom fields that are conditional and unique to your organization — create unlimited custom fields for tickets, users, and even customers. You can also organize your custom fields into categories with simple drag and drop functionality.