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Self service support
Automated workflows
Omnichannel support
A simple solution for complex B2B ticket management
TeamSupport helps you solve complex issues across multiple channels with one, easy to use solution. Our customer support ticketing system improves collaboration, enables self-service, and speeds up resolution times to deliver an exceptional customer experience.
Customer Support Ticketing Software Features
Close tickets faster and smarter by detecting real-time trends to address root causes and prevent future tickets altogether.
Data analytics
Access comprehensive customer and product information so you can deliver personalized support.
Automation
Automate repetitive processes so your team can focus on solving complex issues.
Seamless collaboration
Connect specialized teams and keep everyone in the loop for complex ticket management
TeamSupport is integrated with 30+ tools
Go beyond ticket management
Reactive customer support is not sustainable. Your business needs account-level insights to spot churn risk early and align teams to collaborate, escalate, and resolve issues faster. With our Customer Distress Index (CDI), you can gauge customer satisfaction and get more context behind each ticket so you can prioritize issues more effectively.
A one-stop shop for customer support
“We discovered early on that TeamSupport was so customizable, we could make it do anything we wanted. We found new ways to automate and were able to stop using our old disjointed systems entirely.”
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Have a Fully Onboarded Team in Less Than a Month
TeamSupport is designed for customer support teams to grasp quickly and intuitively, saving onboarding costs.
Manage complex tickets under one roof
TeamSupport helps agents resolve issues quickly with fewer delays
