How to Give Your Customers What They Want With Self-Service
Improve your customer experience by helping customers help themselves through self-service.
Customers have told us what they want: 75% find it important for brands to offer a full self-service option to answer their questions. More importantly, 60% prefer self-service as their first line of action in seeking help, rather than reaching out to an agent.
In more plain terms, your customers have said:
I wanna really, really, really, wanna ziga…self-service
It’s time to give your customers what they want and empower them through self-service tools.
Join TeamSupport’s upcoming webinar on how to properly offer self-service channels to your customers on October 5 at 1pm CT