Helping B2B Customer Support Teams Drive Success

Find out why Harris Govern chose TeamSupport to help grow their business. Browse our case studies below for more Success Stories.


Customer Support System Case Studies and Success Stories

 

CaliberCustomer_Video_icon-01

Measure the impact of support operations with a 360 view  

JackrabbitCustomer_Video_icon-01

Full visibility from any support agent into the customer       

Harris GovernCustomer_Video_icon-01

Automated workflows and increased efficiencies

ProfitSwordCustomer_Video_icon-01

Empowering customers to solve issues on their own

MachMotion

Seamless communication with robust customer service to high value clientele

Omnifund

Improved internal collaboration and provided more efficient customer support

QC Software

Access to information from anywhere at any time

Heartland ECSI

Improved ticket visibility and saved time equivalent to one full-time employee

 

eSyncTraining

Shorter response times, faster resolution, and improved self-service

Multi-Systems, Inc. 

Faster ticket resolution and better visibility for customers and agents

Suntell

Reduced duplication, improved ticket management, and reduced staff time by 20%

Panamplify

Revamped customer experience with switch to a B2B-focused support solution

Transportation Tech

Increased customer visibility and better communications help save time and money

 

Assured Software

Ease of use and flexibility helped save time and money for both the company and their customers

Financial Services

50% reduction in customer service training time and improved customer experience  

 

 

A.C.T. Lighting

Improved efficiency through better collaboration and integration with CRM

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