Find out how POMS Corp. used TeamSupport to achieve and sustain a 96% customer satisfaction rating
Adding live chat software to support efforts for increased customer satisfaction
How a media advertising firm used customer support software to create unified customer experiences across teams.
Increasing collaboration and customer satisfaction.
Reaching more patients with HIPAA-compliant chat software
Gaining more leads through robust live chat software.
Improved efficiency through better collaboration and integration with CRM
Automated workflows and increased efficiencies
Empowering customers to solve issues on their own
Seamless communication with robust customer service to high value clientele
Improved internal collaboration and provided more efficient customer support
Access to information from anywhere at any time
Improved ticket visibility and saved time equivalent to one full-time employee
Shorter response times, faster resolution, and improved self-service
Faster ticket resolution and better visibility for customers and agents
Reduced duplication, improved ticket management, and reduced staff time by 20%
Revamped customer experience with switch to a B2B-focused support solution
Increased customer visibility and better communications help save time and money
Ease of use and flexibility helped save time and money for both the company and their customers
50% reduction in customer service training time and improved customer experience
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