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How does TeamSupport compare to Intercom?

  • Cost-Effective -  TeamSupport may be more affordable than Intercom, but we still maintain high quality products that are feature rich.

  • Reporting - Not only do users prefer our reporting capabilities but they also favor our dashboards for easy to digest metrics. 

  • Features - TeamSupport's features such as ticket creation experiences, email-to-ticket, automations, and customizations are preferred.

  • Direction of Product - Users endorse the direction of our product over Intercom's due to our flexible nature and genuine appreciation for feedback. 

  • Relationship - Because we're easy to do business with and connect with, users prefer our customer-centric nature. 

Love how easy it is for our customers to open tickets and for us to keep them in the loop. TeamSupport makes it very easy for me to do that.

Rick Dutra
Comstar Technologies

TeamSupport has really helped us manage the ticketing process with a focus on customer service. The Customer Distress Index has allowed us to see at risk clients.

Vince Gajewski

TeamSupport has acquired a fabulous team that actually cares and listens to its clients. They treat you like a person and not just another number.

Heather Mueller
Jackrabbit Technologies

See why TeamSupport is a better-rated B2B help desk alternative to Intercom.

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