Looking for Intercom Alternatives? TeamSupport Help Desk Software is a Better Business to Business Ticketing System:

TeamSupport

94% for Ease of Doing Business

92% of Users Say our Product is Going in the Right Direction

47% of users are Mid-Market 

88/100 for Customer and Contacts Database

Private Cloud Option*

Intercom

91% for Ease of Doing Business

89% of Users Say their Product is Going in the Right Direction

70% of users are Small Business

85/100 for Customer and Contacts Database

No Private Cloud Option*

See why TeamSupport is a better B2B help desk alternative to Intercom ticketing system

Sign up for a personalized demo today and experience the TeamSupport difference - help desk software built for B2B customer service.

See A Demo

 

customer-support-software-demo

See why TeamSupport is a better B2B help desk alternative to Intercom ticketing system

Sign up for a personalized demo today and experience the TeamSupport difference - help desk software built for B2B customer service.

See A Demo

 

customer-support-software-demo
TeamSupport

  • 94% of users rate us 4 or 5 stars
  • 94% for ease of doing business
  • 90/100 for quality of support 
  • 91/100 for ticket creation user experience
  • Average contract term - 10 months
Intercom

  • 91% of users rate Intercom 4 or 5 stars
  • 91% for ease of doing business
  • 89/100 for quality of support
  • 88/100 for ticket creation user experience
  • Average contract term - 4 months
Get the Report
Love how easy it is for our customers to open tickets and for us to keep them in the loop. TeamSupport makes it very easy for me to do that.

Rick Dutra Comstar Technologies

Rick Dutra-Comstar Technologies.jpg
TeamSupport has really helped us manage the ticketing process with a focus on customer service. The Customer Distress Index has allowed us to see at risk clients.

Vince Gajewski ProfitSword

profitsword-902300-edited.png
TeamSupport has acquired a fabulous team that actually cares and listens to its clients. They treat you like a person and not just another number.

Heather Mueller Jackrabbit Technologies

Heather_Mueller-Jackrabbit.jpg

TeamSupport Pricing

$65 per user/month

  • 87/100 for customization
  • 86/100 for SLA management
  • 8.8/10 for product & version tracking 
  • 8.7/10 for reporting & dashboards
  • 90% for email to case
  • 87% for response automation
  • 88% for customer and contacts database
  • 87% for customer portal

Intercom Pricing

$153 per user/month

  • 83/100 for customization
  • SLA management - None Reported
  • product & version tracking - None Reported
  • 8.2/10 for reporting & dashboards
  • 88% for email to case 
  • 85% for response automation
  • 85% for customer and contacts database
  • customer portal - None Reported

Trying to Compare Help Desk Software?

G2 Crowd's Help Desk Report compares popular help desk and customer support software based on real user reviews. Take a look and see why TeamSupport is ranked #1 in customer satisfaction vs the competition.

Get the Report

 

G2 grid Summer 2019

Trying to Compare Help Desk Software?

G2 Crowd's Help Desk Report compares popular help desk and customer support software based on real user reviews. Take a look and see why TeamSupport is ranked #1 in customer satisfaction vs the competition.

Get the Report

 

G2 grid Summer 2019