How does TeamSupport compare to Jira Service Desk?
B2B - TeamSupport is specifically designed to handle the lower volume but higher complexity issues that B2B companies face.
Customization - Because you're a B2B organization, you need to be able to customize the product to fit your needs and feel like YOU. Our level of customization is unmatched compared to Jira.
Database - We offer an in-depth customer database that gives customer service agents the information they need to solve cases faster. Data is easy to understand on our simple yet effective reporting dashboards.
Product Suite - Because we're a customer service platform, we offer a wide range of products to manage all of your customer support efforts including live chat software. Because of this, we're able to recommend products that empower you to build customers for life and reduce your churn rate.
Relationship and Support - We're a passionate and customer-centric team, so we support you in every way possible. We value your feedback, turn it into action, and are easy to connect with.