Satisfaction - Overall, users believe our product suite provides more value and is more satisfactory than Kayako.
Features - Our product features, including SLA management, reporting, customization options, knowledge base, and more are preferred by users for their ability to create happier customers.
Relationship / Support - TeamSupport is founded on customer-centricity, so users agree that the manner in which we support our customers is superior. We're easy to contact, frequently engage with you, and are always ensuring you're happy with the product.
B2B Requirements - Our product, which is specifically designed for B2B companies, meets more requirements and needs of customers because we're able to handle lower volume, yet higher complexity issues.
Integrations - We offer a plethora of integrations to empower you to manage all of your customer service efforts in a seamless way.
TeamSupport is very simple and easy to understand. It has a user friendly interface and a design that's easy to follow. With past experience in other support applications, TeamSupport is by far the best support application on the market.
TeamSupport has helped us streamline our support and provide consistent help to customers regardless of the technician on duty. It has also improved completion time of tickets due to official ownership of tickets.
TeamSupport helps our company to maintain contact with our customers and take care of any issues they may face with our product. It definitely helps us to work more efficiently and works as a great tool in our lean environment.
See why TeamSupport is a better-rated alternative to Kayako.
Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service.