Kayako-alternative
TEAMSUPPORT VS. KAYAKO

A Kayako alternative designed for B2B customer support

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Looking for a Kayako alternative? TeamSupport help desk software is better for B2B.

Satisfaction
Private cloud option?
Product going in right direction?
Reporting
Dashboards
Ease of doing business
Attachments and screencasts
Quality of support
Ease of admin
Likely to recommend
Knowledge base
Customization
Meets requirements
SLA management
Integration APIs
Ease of setup
TeamSupport
Satisfaction
87% would recommend
Private cloud option?
Yes
Product going in right direction?
92% yes
Reporting
83%
Dashboards
86%
Ease of doing business
92%
Attachments and screencasts
86%
Quality of support
89%
Ease of admin
88%
Likely to recommend
87%
Knowledge base
84%
Customization
87%
Meets requirements
87%
SLA management
84%
Integration APIs
84%
Ease of setup
84%
Kayako
Satisfaction
82% would recommend
Private cloud option?
No
Product going in right direction?
76% yes
Reporting
73%
Dashboards
77%
Ease of doing business
83%
Attachments and screencasts
75%
Quality of support
81%
Ease of admin
80%
Likely to recommend
82%
Knowledge base
80%
Customization
76%
Meets requirements
81%
SLA management
79%
Integration APIs
79%
Ease of setup
80%
All satisfaction statistics based on user ratings from G2 Grid® Report for Help Desk | Winter 2020
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Do your research.

The G2 Grid® Report for Help Desk compares popular help desk and customer support software options based on real user reviews. Take a look and see how TeamSupport stacks up to the competition.

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TeamSupport is very simple and easy to understand. It has a user friendly interface and a design that's easy to follow. With past experience in other support applications, TeamSupport is by far the best support application on the market.

Devin Wolfenberger
INdigital Telecom

TeamSupport has helped us streamline our support and provide consistent help to customers regardless of the technician on duty. It has also improved completion time of tickets due to official ownership of tickets.

Bridget Donelson
Expocad

TeamSupport helps our company to maintain contact with our customers and take care of any issues they may face with our product. It definitely helps us to work more efficiently and works as a great tool in our lean environment.

Anthony Smallwood
Tenmast Software
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See why TeamSupport is a better-rated alternative to Kayako.

Sign up for a personalized demo and experience TeamSupport: help desk software built for B2B customer service.

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