B2B CUSTOMER SUPPORT SOFTWARE

 

Looking for a Kayako Alternative?

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Do you feel like Kayako is abandoning you with their new licensing model? Try the best B2B (Business-to-Business) support software in the industry! Easily track and view details about your customers and products. Our powerful and easy to use software is designed to make resolving customer issues simple and straightforward for B2B companies.

 

Full Featured Support Software Has Features Kayako Doesn't
  • Ticket Escalation & Routing 
  • Integrate Email, Live Chat, and CRM 
  • In-ticket Screen and Video Recording 
  • Product & Inventory Tracking
  • Advanced Reporting & Analytics
  • Consolidate Data at the Customer Level
  • Support Ticket Automation
  • 100% Cloud Based
  • Easy to Use & Fully Customizable

Get a Demo

 

COLLABORATE

Promote communication among help desk agents, product developers, sales and management with easy to use group features.

UNDERSTAND

Improve the customer experience with a complete database that keeps all of your customer, contact, and help desk ticket information in one place.

COMMUNICATE

Provide quick answers to customers via integrated email, the customer portal, or live chat, and use the knowledgebase to share common issues.

TeamSupport built a product that works the way we think - with the customer first.  I especially like the capability for our corporate customers to create, review, and collaborate on tickets as the support team brings them to resolution.

Scott Little Multi-Systems, Inc. (MSI)

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For the first time, we are now able to keep track of all open customer support issues and track time spent by our staff on each issue.  This is a great management tool.  TeamSupport customer support is second to none.

Thomas Croke RealPlus LLC

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97% of TeamSupport Users Recommend our

Software to Their Peers! Higher ratings than Kayako!

 
 
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Better Customer Support Software for B2B