TeamSupport customer support software
offers a comprehensive, bi-directional integration with Microsoft Dynamics applications to improve clarity and streamline workflows. Customer and contact information is synced effortlessly, along with ticket data. This integration enables stronger communication between teams, increased efficiency, and happier customers.
Customers benefit from both the strong CRM capabilities of Microsoft Dynamics and the industry leading B2B (business-to-business) customer support offered by TeamSupport. Instead of creating duplicate entries in each system, agents or sales reps only have to enter the information once, and both support and sales can see the same data. No more data entry mistakes, no more duplicates, and no more "silos" between the two teams.