Customer support@2x Customer support@2x-mobile

Microsoft Dynamics Integration for TeamSupport Customer Support Software

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TeamSupport customer support software offers a comprehensive, bi-directional integration with Microsoft Dynamics applications to improve clarity and streamline workflows. Customer and contact information is synced effortlessly, along with ticket data. This integration enables stronger communication between teams, increased efficiency, and happier customers.
 
Customers benefit from both the strong CRM capabilities of Microsoft Dynamics and the industry leading B2B (business-to-business) customer support offered by TeamSupport. Instead of creating duplicate entries in each system, agents or sales reps only have to enter the information once, and both support and sales can see the same data. No more data entry mistakes, no more duplicates, and no more "silos" between the two teams.

 

TeamSupport makes it easy to manage support tickets and receive updates for them.
Tyler Bayne
Level Data Inc.

How It Works

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Our Microsoft Dynamics CRM integration is straigtforward and easy to set up. Key features include:

  • Accounts and Contacts sync seamlessly and bi-directionally.
  • Tickets and Cases sync seamlessly and bi-directionally.
  • Newly imported customers get quick access to a secure customer portal.
  • Customizable welcome emails sent to all imported contacts.

 

Want to see everything our integration can do?


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TeamSupport is a great tool in making my job easier and more efficient.
Josh White
Corporate Pharmacy Services, Inc.