At TeamSupport LLC (“TeamSupport”), we respect and protect the privacy of visitors to our website, and our customers who use our on-demand software, tools and services offered on the site. TeamSupport maintains a strict policy to ensure the privacy of our customers and visitors. Simply put, we will not release information about you (including your full name, mailing address, or phone number) to any third party without your consent unless:
The information gathered is not shared with any third party.
Choice / Opt–Out
Some communications (e.g. important account notifications and billing information) are considered transactional and are necessary for all TeamSupport customers. You must cancel your TeamSupport account to unsubscribe from these communications.
Blogs & User Forums
TeamSupport may provide blogs or user forums on the Company’s Web sites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. TeamSupport is not responsible for the personally identifiable information you choose to submit in these forums.
TeamSupport may use the information gathered for billing, identification, authentication, service improvements, and contact including internal marketing efforts.
TeamSupport works to protect the security of your information during transmission encrypting information sent to and from our servers when using or accessing TeamSupport’s applications. Please see our security information page here.
US-EU Privacy Shield
TeamSupport has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, TeamSupport is potentially liable.
TeamSupport is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC).
Please be aware that TeamSupport may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security of law enforcement requests.
Questions & Right to Access
TeamSupoprt acknowledges the individual’s right to access their personal information. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to the address below. If requested to remove data, we will respond within a reasonable timeframe.
If you have any questions about this policy, please contact Joanne DeSantiago at:
8330 LBJ Freeway, Ste 1025
Dallas, TX 75243