Increase customer lifetime value with simple customer service software 

Protect your most valuable asset - your customers, with our customer support product suite. Our easy-to-use software has everything you need to manage the entire post-sale customer experience in progressive ways. 

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customer support software

More than a ticketing tool - engage in proactive customer service

customer support software
Support is the award-winning ticket management system that prioritizes customer relationships. Built specifically for the unique needs of B2B companies, Support empowers cross-team collaboration, offers consolidated customer interaction data, and provides deep insights into customer sentiment - enabling businesses to support their customers in more meaningful ways. 

TS-Messaging V2

Meet your customers where they are - for meaningful conversations through live chat software

TS-Messaging V2

Messaging & Live Chat gives businesses the ability to indulge in rich, website live chat with their audience - across channels. Our AI-powered chatbots help businesses increase efficiency and ensure customers get answers faster.  

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TS-Success V2

Ensure your customer relationships are successful - so you can maximize opportunities for growth

TS-Success V2

Success provides businesses with 360-degree views of customers for one, single source of truth on their health. Use this centralized data to reduce churn, nurture happier customers, and create more opportunities for renewal and expansion. 

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TS-Insights V2

Transform complex customer data into powerful insights - to optimize your customer experience

TS-Insights V2

Gain the opportunity to simplify complex customer data with a completely customizable reporting dashboard. Empower teams to quickly and proactively diagnose problems, solve them, and secure insights into their own performance. 

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TeamSupport has made a huge impact on our turn-around time for resolving issues for our clients. We are able to organize our tickets and assign out tasks, which is huge. Also there is a queue feature that allows you to separate your tickets further and work through them efficiently. I love TeamSupport, and could not imagine doing business without it.

Crystal Saunders
eRecording Partners
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