TeamSupport Products

Solutions built specifically for the unique needs of B2B companies.

Solve complex client needs and fuel successful interactions with TeamSupport, the leading customer support solution.

Realize a deeply customizable reporting and analytics dashboard with TeamInsights.

Achieve the revenue potential of customer success with TeamSuccess

Experience an enterprise-class live chat and chatbot solution with SnapEngage, designed to empower customer support, success, and customer-centric businesses.

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Build stronger B2B customer relationships

 
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B technology-enabled companies within the computer hardware, software, information technology services, and telecom industries.

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TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B technology-enabled companies within the computer hardware, software, information technology services, and telecom industries.

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Conversations are the foundation of amazing customer experiences

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SnapEngage is designed for companies that recognize the power of digital conversations to nurture lasting customer relationships and drive long-term growth. We offer the industry’s most trusted, most customizable digital conversation platform.

Explore SnapEngage

 
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Customer success isn’t just good for customers, it’s good for your bottom line.

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TeamSuccess allows your team to easily monitor, automate, and streamline your customer lifecycle, creating more upsell opportunities, reducing the risk of churn, and ensuring that as your customer relationships grow, your profits do too.  

Explore TeamSuccess

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Transform complex data into powerful insights.

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Built specifically for B2B customer support, the TeamInsights suite of dynamic features enable a new level of user creativity and engagement, with next-generation analytic capabilities-all powered by AI.

A customizable dashboard experience combines macro-level KPIs with drilldown capability, allowing you to fully realize the benefits your data provides, from evaluating overall performance to anticipating the smallest changes in your data.

Explore TeamInsights.

TeamSupport has made a huge impact on our turn-around time for resolving issues for our clients. We are able to organize our tickets and assign out tasks, which is huge. Also there is a queue feature that allows you to separate your tickets further and work through them efficiently. I love TeamSupport, and could not imagine doing business without it.

Crystal Saunders
eRecording Partners
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Schedule a demo.

Interested in seeing what TeamSupport can do for you? Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.

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