More than ticket management - engage in proactive customer service
Support is an award-winning help desk software that prioritizes customer relationships. Built specifically for the unique needs of B2B companies, Support empowers cross-team collaboration, offers consolidated customer interaction data, and provides deep insights into customer sentiments - enabling businesses to support their customers in more meaningful ways.
Meet your customers where they are - have engaging conversations through live chat software
Messaging & Live Chat gives businesses the ability to indulge in rich, digital conversations with their audiences across channels, in real-time. AI-powered chatbots help businesses increase efficiency and ensure customers get answers faster.
Ensure your customer relationships are successful - maximize opportunities for growth
Success provides businesses with 360-degree views of customers for one, single source of truth on their health. Use this centralized data to reduce churn, nurture happier customers, and create more opportunities for renewal and expansion.
Transform complex data into powerful insights - optimize customer experience and internal practices
Gain the powerful to opportunity to simplify complex data with completely customizable dashboards for each agent. Empower teams to quickly and proactively diagnose problems, solve them, and secure insights into their own performance.
TeamSupport has made a huge impact on our turn-around time for resolving issues for our clients. We are able to organize our tickets and assign out tasks, which is huge. Also there is a queue feature that allows you to separate your tickets further and work through them efficiently. I love TeamSupport, and could not imagine doing business without it.
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Interested in seeing what TeamSupport can do for you? Sign up for a live demo and see for yourself why TeamSupport is the industry's top help desk software.